BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I had a 100gb contract, it wasn't enough so I added an unlimited 30 day addon a few days before the 30 days was up, but now the contract has expired and everything has stopped. If I renew withe minimal data will unlimited addon still apply or do I ne...
I joined Smart in April and everything has been fine up until 3 or 4 weeks ago when I can't get any coverage at home and just have Emergency Calls Only. I have 'spoken' twice with Smarty who firstly said there was maintenance going on in the area and...
Hi, i am a group owner and i want to leave Smarty and transfer my group ownership to someone else in the group. How can i do that please?
Does anyone know if they do a gps gsm SIM card to be used in a vehicle tracker?
My WhatsApp isn’t working with smarty network it’s just saying waiting for network how do I fix this
I an currently on holiday in Vietnam having traveled from the UK. I purchased an out of plan add on which worked up in Hanoi, it ran out so I purchased another one and having traveled down to de nang I can not get a mobile signal.Any help please.
Hi Currently in Tenerife. How do I use my data WiFi is off mobile data is on. Do I need to turn roaming on even though it says might incur significant charges. Probably dumb question but I don’t want any shocks
How do I set up roaming - the 8-point set of instructions doesn't seem to apply to me. When I open (1) "Settings", I don't get "Wireless and Networks" or "Connections" - I get "Other wireless connections". Step (2) is to tap "more", then (3) "Open ...
New to Smarty and despite changing the APN MMS , was unable to get roaming in Spain. On returning to uk I realised that I had a space between mob.asm.net so it read mob. asm.netUnable to get a satisfactory answer from any Smarty technician as thru do...
Hi can I setup a direct debit From my account?
Hi i have set up account paid £10 and i have a sim from a shop but i have tried to set that sim up but smarty says i have to wait for sim to come in post
Hi my partner is having trouble removing an old unused account from her group. We have contacted web chat and they say they can't do it even tho they have managed to do it to my account. It's an account that has been cancelled a year ago. She gets th...
I am going to Australia for three months can I use my data text and calls with my plan ?Susan George
Hi can I use my smarty sim in my mobile router thanks
I have received the below messageYou have 1 new Voicemail(s).Call +447782333123 to listen.When ring the number, says my pin is not set up and I need to ring back from SMARTY number, but I'm actually ringing from SMARTY sim? Any advice please
I’ve got a sim deal with yourselfs for my son. But I’m getting my daughter a phone for her 14th birthday next week how do I add another sim to my account
I am getting a error code of E53306 anyone else come across this
Hi how can I tell if the sim has been activated ?it’s for a mobile wifi I can’t get an internet connection but can see the device on my networks ? Thankyou Donna
