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Forum Posts

Porting from old provider

I had a data only Smarty SIM in my router which I changed the plan on a week ago 100GB. Since then I decided to now transfer my mobile from my old provider so I enterdled my pac code into the account that has my data SIM thinking that once the number...

Why is my plan being renewed when auto-renew is DISABLED?

So I've just gone to check on how much data I have left (my plan expires in 12 hours)... and after logging into the SMARTY app, it tells me that my plan is currently being renewed, even though I HAVE NOT done so yet, nor is Auto-Renew on.What kind of...

Resolved! Updated to iOS 17.4 but alas….

Smarty still doesn’t allow eSIMAh well.As I updated to iOS 17.4 I was able to self convert my other network physical SIM to an eSIM.So, having a free physical SIM slot, I wanted to see if Smarty offered the same opportunity to self convert to eSIM. A...

iOS or Android ?

Considering a change o handset. I won’t say what I have right now but I’m just intrigued as to what you all think. Better… iOS or Android?

Usage and payment issue

Hello,I have an automatically renewed payment but my payment yesterday didn't go through as I didn't have enough money on my uk account. I have thus paid and renewed my 100GB usage today (£12), but then after I paid I received a message stating I do ...

Pac

I have requested a pac code on 290224 and followed up via text and the bot. Giving all requested info but still no pac code.I sent the request to 65075.

Extremely slow data speed

Hi all, I recently switched to Smarty after seeing that they offered 3x the data for the same price as giffgaff. However since I started using my smarty sim card I saw that data was extremely slow. I've been performing speed tests at various location...

Call quality

Despite checking call coverage to be good, the call quality is very bad & only have one bar....

Bazerino by SMARTY Pioneer
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  • 4 replies
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Messenger

Any body else having trouble with fb messenger, mines not working on smarty. But all my mates and families are 

Sim number

Hi,I received my new sim from smarty at the start of Feb 24, then provided a PAC to change to my original mob number.  I went through the process and my my 'about phone' on Samsung galaxy A53 stills shows the smarty number and did not change to my ow...

Number Validation

I have to provide a number validation with my name and address as the person who owns the number.  How can I find it poke a phone billRegards 

VOIP

Backstory: I am about to lose my ADSL Broadband.  It's clear that, sooner rather than later, Openreach will 'convert' everyone in the area to fibre.  For several reasons it makes more sense for me to opt for mobile (4G) broadband now; there's a good ...

Fair Usage

Is there some kind of fair usage on the data only sim unlimited?I appear to be using around 5 GB per day with the SIM card in a 4g router.Using it for general browsing and streaming catch up.

Jamie by SMARTY Commentator
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  • 1 replies
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