New sim old number not transferred

[RobertE_2836844]

I have submitted my PAC code before activating my new sim. But my old number has not transferred 

[MSF]

@RobertE_2836844  Have you read through the help article? : https://help.smarty.co.uk/en/articles/7019273-keeping-your-number

[MSF]

@RobertE_2836844 Numbers do not transfer over weekends, by the way.