BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
HiWhilst out and about trying to use my data my connection is telling me I'm connected to 4g, however I have no internet connection to speak of. I know my phone can use 3g and when it connects to 3g (after using airplane mode to get the connection) w...
Hi does anyone know is I could just use the basic £6 monthly SIM card for a tracking device on my caravan if so how do I go about purchasing one many thanks Derek
I bought the smarty sim and put it in my router. However if I take it out and put it in my phone, will it work as a phone sim and allow me to tether to my laptop for unlimited data too?
It won't let me go it by credit card and gpay, can i do it through web please
Hi I'm a new customer and my port was successful but I'm still not connected to smarty can you pls advise thank you
Hi I don’t understand how to change my number
What are LTE data networks?
Hello there，I was wondering if anyone could receive UK calls when abroad. I bought the out of plan roaming. I can use data, call and text to UK fine but I can't receive calls from UK. Anyone has any solution? Thank you.
I just had my number port into the Smarty SIM and it all looks ok. If I call out it shows the correct number.However, Facetime and imessage still show the original Smarty number that was replaced. If I go to settings/phone/my number and edit it to be...
Hi , I have transfered my number 07956672802 from O2 but my number hasn’t transferred over. It’s showing the number 07863 387782 of which I don’t want?
My wife has a problem receiving calls. We changed the same problem. We changed the same problem. If the caller is from Smarti She receives the call . The problem. It exists for two weeks and the solution does not exist
Hi, I am in Lanzarote at the moment and despite my data roaming being turned in I can’t connect to the internet. Can you help please?
Can you get a number permanently blocked through smarty?As my phone wont block numbers
Does anybody know what security is in place to avoid fraudulent sim swaps? Is it possible to set a pin to avoid a bad actor taking control of your accoun?
I am abroad and have several issues- I bought add on to be able to send a text (to my bank to validate transaction)- it did not help, ie roaming did not switch on, but the add-on value disappeared. I bought about £5 - the same story. No roaming and...
I am a new user. I have voice and text messages , but have no mobile data. Any advice please
Hi, can anybody help? I have a Samsung A14 and when I make calls whoever I call complain that they are unable to hear me due to a bad connection. I seem to signal but I am at a loss to what the issue is?
I have done everything that i have been asked to do and my phone still doesn’t work when I’m away I need help with this asap as I travel away again this week and would like it to work in Europe while I’m away
Hi, don't know if there is anyone out there in the community who can help me.I have a SMARTY sim card which I use in my iPad, unfortunately I had ordered it before SMARTY offered data only deals and my iPad sim card deal is actually meant for a mobi...
