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Resolved! Using a wifi dongle

I got the smarty sim to use in a wifi dongle while out and about in my truck. I just want the data. Im able to connect to the dongle but my iphone says ‘no internet.’ any ideas. I’m afraid I’m not savvy with this kind of tech. 

Resolved! Coverage

Hi , have just switched to smarty not  sure what I'm doing wrong . Get no phone sevice and no data in or out the house . Family all have smarty with no probs . Not sure what I'm not doing . Any thoughts appreciated 路‍

Payment

why did he take so much money from me? i bought 100gb from smarty for 12 pounds and used it for 1 month and after 1 month it charged me 12 pounds once and 15 pounds once?! why so?

Resolved! Activating a new Sim

I have bought a 2nd Sim but finding it impossible to activate . The package inc 2 SIM cards, one is a bonus but nowhere does it say which is which. The new card is to be added to an existing account. The reason for buying the new SIM is because the o...

Dial 0333 numbers

When I try to call an 0333 number I get an auto response stating the service has not been given access to this service. Anybody know how to fix this? 

International calls/texts

I have just bought an add on to allow me to call and text my son in Ireland. But Smarty refuses to connect telling me I have to buy an add on ? 

Nomad by SMARTY Pioneer
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Number not transferred

Got my new sim on 08/05 activated it and used the PAC code to transfer my old number, it said it would be done by the end of 09/05. That was a lie. Still not done, this is the only phone I have and no one can ring me. Live chat is less than useless a...

Turkey - Out of plan add-ons

Can you buy these at any time in your monthly contract and are they available to use immediately?So if I buy an 'Out of plan add-ons' before I go on holiday and want to get another while I'm away would this work?Can someone confirm it's not possible ...

Travelling to Europe

I’m travelling to Egypt and totally confused what I need to buy to use WIFI? I only use my Smarty sim for travelling so at the moment I’m out of plan. Do I need to renew a plan and then buy an add on? If I need to renew a plan (I use data only) can i...

Resolved! Adding a second SIM Card

HiI already have a Smarty SIM for my router, now a want a SIM card for my phone is it a matter of logging in to my existing account and choosing a new plan to purchase. Will I then see both plans when I logon.Thank you 

Payment

My paying comes out tomorrow but I had my try and take more from my account so can you take payment on Wednesday as the bank are looking in to it for me many thanks Jennifer Hudson