Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
I an currently on holiday in Vietnam having traveled from the UK. I purchased an out of plan add on which worked up in Hanoi, it ran out so I purchased another one and having traveled down to de nang I can not get a mobile signal.Any help please.
Hi Currently in Tenerife. How do I use my data WiFi is off mobile data is on. Do I need to turn roaming on even though it says might incur significant charges. Probably dumb question but I don’t want any shocks
How do I set up roaming - the 8-point set of instructions doesn't seem to apply to me. When I open (1) "Settings", I don't get "Wireless and Networks" or "Connections" - I get "Other wireless connections". Step (2) is to tap "more", then (3) "Open ...
Can anyone tell me if there is a GPS SIM card available on here? Either one off payment or PAYG? Want one for a tracker on vehicle thanks
New to Smarty and despite changing the APN MMS , was unable to get roaming in Spain. On returning to uk I realised that I had a space between mob.asm.net so it read mob. asm.netUnable to get a satisfactory answer from any Smarty technician as thru do...
Hi can I setup a direct debit From my account?
Hi i have set up account paid £10 and i have a sim from a shop but i have tried to set that sim up but smarty says i have to wait for sim to come in post
Hi my partner is having trouble removing an old unused account from her group. We have contacted web chat and they say they can't do it even tho they have managed to do it to my account. It's an account that has been cancelled a year ago. She gets th...
I am going to Australia for three months can I use my data text and calls with my plan ?Susan George
Hi can I use my smarty sim in my mobile router thanks
I have received the below messageYou have 1 new Voicemail(s).Call +447782333123 to listen.When ring the number, says my pin is not set up and I need to ring back from SMARTY number, but I'm actually ringing from SMARTY sim? Any advice please
I’ve got a sim deal with yourselfs for my son. But I’m getting my daughter a phone for her 14th birthday next week how do I add another sim to my account
I am getting a error code of E53306 anyone else come across this
Hi how can I tell if the sim has been activated ?it’s for a mobile wifi I can’t get an internet connection but can see the device on my networks ? Thankyou Donna
My son has just got his first phone, I already had a new smarty SIM to use. I want to add this SIM to my group, which I created yesterday. I tried to add that number, but there was no option (only to order a new SIM)? How do we get around this as he'...
Hi. I can’t make calls though my phone contract is active
I cannot believe it I paid my bill in full 3 days ago and yet this morning Christmas day I am unable to use my phone , my service has been cut off , this will cost Smarty a customer. Will now find a more reliable provider .
Hi have just put my sim into WiFi router huawei but it’s not working can anyone help please
