Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi,I've tried activating my SIM, but the number on the plastic sim card and the number on my account are different.I carried on regardless, and the SIM isn't working in my phone.Thanks
Hello everybody, I moved from BT fibre to unlimited smarty to save money. It was £10 cheaper per month but I had to buy a phone. I got a £159 phone looking for the long term option. Once they sent the phone and the sim, I found out that there is netw...
I’ve been using my plan regularly in France with no problem. My plan has just renewed whilst I’m in France and I’ve had the SMS thanking me for renewing but then another saying“Oops. It looks like this service isn't covered in your plan. To find out ...
Hi all,Just joined Smarty was on 3, my number is still being ported over, but have a question regards 5G.I was getting that with 3, but now on smarty it's just 4G or 4G+, I live very near to the mast, on the map checker my postcode is well inside the...
How can I listen to all my voice messages, instead of just the first one? My mail box dont give me the option to delete old messages or to listen to the next message
Jwt message when purchasing a new sim and transferring old number over
I have a caravan and have 5G receiver and WiFi transmitter… I only have 120GB and was wondering how many GB are used streaming a film from Netflix… also does it use data simply by being on ( ie creating the WiFi hotspot) … how comes data only deals a...
Received email saying phone may not be compatible - unsure why it would be fine on three but not smarty and they only believe it may not work. I can make calls with 4g and volte so I had thought till today I was ok. Lost an hour on chat which didn't ...
What are the rules around roaming, especially in Spain (main land)? Currently on 100GB SIM. Thanks
If you have an ongoing special offer could someone confirm when getting access to the 'rest of your plan's data' once you have used the standard 12GB allowance for EU roaming? Does this mean you can unlock the whole of the special offer data or just ...
Smarty has been ok apart from the odd day when I couldn't get online, fast forward and since a few weeks ago getting online at home is like 1990s dial up internet if it even decides to load, I am having to drive to a local industrial estate and sit u...
I am currently in Peru.I can make call but for some reason I can't receive any calls.Can anyone explain to me why? This is costing me a lot of money and inconvenience!Thank you in advance!
Hi my new sim hasn’t arrived yet which was dispatched on Thursday
I am unable to input new card numbers on you site
Answer found in another thread If I run out of data this month and buy an add on, and if there is still some of the add on left when my new month's allowance starts, will that unused added data sit on my account until I next run out or does it get u...
I wish to advise you of change of bank detailsunable to log in cannot reset password
SMARTY will not accept my PAC No. even though I have rechecked with previous provider. As I've only 48 hours to complete this transfer. SMARTY seems to make things difficult by not having a Helpline Phone No. and/or their On-line Service asks questio...
SMARTY will not accept my PAC No. even though I have rechecked with previous provider. As I've only 48 hours to complete this transfer. SMARTY seems to make things difficult by not having a Helpline Phone No. and/or their On-line Service asks questio...
