BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
HiyaI am the temporary manager of a small organisation. I want to set up a group plan using organisation email and a work phone number.When I leave can the new manager take over the group plan?If yes, please explain steps.Thanks
Phone won't connect EE did, any ideas
Hi,Bit of a random problem here. son joined Smarty in October from Three. I ported my number across and didn’t really have any problems. I’ve been SMS’ing my wife yesterday as her signal jibbed and we noticed that my messages were coming out of a ran...
I installed my SIM card having brought over my number and iMessage is not working. I have checked the number is right, which it is. I have turned off iMessage and FaceTime and turned back on again, this didn’t work. I have also done the above and tur...
I've just signed up to SMARTY and I'm regretting it already. Admittedly, it was my fault that I locked the SIM, it's been so long since I swapped out a SIM that when trying to add a code I forgot the code is almost always 0000 to start with. Anyway, ...
I got a Smarty SIM to put in a previous three Mifi device.seems to accept it but it won’t ccept the previous password and I have absolutely no idea how to reset the password outside of three.sorry for being a numpty but could someone help explain wha...
If I port my number, does this mean I will lose my old number?
Need to get my old number working
Some sms I send are not being sent. Then I get text message from Smarty saying unable to connect you to this service. what service? I’m just trying to send a message to a mobile phone starting 07
I got a smarty sim last month for a mobile router. I set it up to test it and purchased data for £6. This morning another £6 was taken from my bank account for data until August. I have checked and i have no payment method added. Is auto renew automa...
I need my mobile number changing as I am getting harassed on my current mobile number
I see lots of praise for 5g where it is available.I can get the current status of the service where I am which is that only 4g is available and 3g is going. I am struggling to find out when 5g will be available locally.My issue is that I don't see th...
Is there anyway I can find out the number of a private call which was clearly a scam?ThanksG
The coverage for 3 in my area says I can get Excellent 4G but no speed is suggested. I set up my TP-Link Archer MR600 using the basic Smarty plan but can only manage 2-9mb. Are there certain answers to the setup questions which I have no knowledge o...
I have added my son on my plan and I want to pause his plan, but when I used the app to pause plan it says I have no payment method added but his bill is payed for by myself. How do I pause it? thank you
I ported my number across and thought all was ok, but now my phone number is not right when I message and call. Both of my muboth numbers are live the sim and my ported number. Please help as people do not know it is me calling/ messaging
Where are my account details for my number 07*****4828? Why are you taking money for this number after I have cancelled it?
