Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I bought a sim through my laptop, and I can't open it because I can't remember the password from when I bought it. Getting a link to a new password from my email account doesn't work, since I can't access it from the dead phone. Can anybody help?
Using mobile abroad
I see there are options for 1 and 3 day data unlocks for the EU. While this is great, when I go on holiday I usually go for 1-2 weeks.It’d be great if there were more discounted options to cover longer visits to the EU; as 3 days really doesn’t suit ...
Hi I have two sims currently with smarty but one is down as me (owner) and I would like to change this to my daughters name as the other sim is in my other daughters name is this possible
HiAnyone have a solution to Smarty App that constantly logs out after about 2 days?Thanks
Hi, would really appreciate some advice to solve an internet emergency please! The internet in my office block is down for an unspecified amount of time and I need to get online quickly. I have Smarty SIM and dongle that I used a couple of years ago...
HiI have noticed a real drop in signal quality and network speed over the last few weeks Has anyone else , are smarty sorting it?If not sorted in the next few weeks I am leaving
Really disappointed in the Smarty service. Very slow ping in the UK, and unusable abroad. I went to France for a week recently, no service whatsoever, and no (easy?) way to activate roaming. I also purchased a £5 EU data add-on which changed nothing,...
Hi I ported last week and all is well apart from I can’t send iMessage with the number I ported over. it still has the number I don’t want and won’t let me change it and it’s also that number under my card on iPhone and I can’t change it. any ideas p...
I topped up my phone over 5 hours ago and saw that it was instantly credited to my account.I then tried to buy an add-on using my account balance and it was asking me to choose a payment method, it had no option to pay using my existing credit.I have...
Hello again! I did that you said everything switch on plan and turned off the telephone all the same nothing. What's happened? Thank you
Unable to send sms
Hello, My number +447871713182. I new customer. It show me that everything activate. Why I can't use Internet and can't to call.Thank you
does the add ons cover this kind of usage.
First sim showed no sim in phone. Tried everything.Smarty sent another, which shows, no service. Really stressed. Can anyone help please?
I'd been wondering why I was missing calls from my family despite having their number set to override the DND on my phone. I've realised that suddenly all calls are coming through to my phone without the caller ID. I have tried 3 family members on 3 ...
I cannot make and receive calls to other smarty phones. This is the second time I post. the first post was deleted because I was not registered on the community. Congrats smarty for informing me I needed a second account for it!!
