BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
When you create a group plan there is an icon showing coloured circles representing the sims.Is there a way to change which colour each SIM is?
I have been with Smarty for a good year now but have always had terrible signal indoors and out. I also have a dual sim phone, both Smarty, a sim for personal use and one for work. I pretty much just get 1 or 2 bars of signal if I'm lucky. I really w...
What are the router firewall and port settings for a Smarty 4G USB dongle? Thanks
I have been using my phone for a while and didn't even realise that my sim card was not registered yet. I no longer have my old sim card, but I want to keep my old number. How do I do that??
As the title says, Canged to £8 a month plan but get only 16GB while new suscribers get 50GB!If I hit "Change Plan" (from my dashboard) it says "Specially for you - 60GB for £10 a month".And if I hit "All Plans" it shows me all plans bar the 50GB for...
Referred my sister and my mrs to smarty ,only received a voucher for 10 pounds for my Mrs, not my sister ?
I cant call 0345 number even though I purchased add-on for premium numbers?
I have a WiFi router that is locked to the 3 network. Will a Smarty SIM still work in it?
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
I have already got a SIM card but didn’t activate before I paid for plan (I’m new to this!!) so now, do I have to wait for second SIM card to arrive in post ???? HazelJane
I have Purchased the add-on for premium numbers and it still will not let me call 0345 numbers why?
I can't receive verification code SMS from a bank from abroad.Are there any specific settings that I need to adjust on my phone to receive the verification code SMS? (I did a basic setting for roaming in the EU, which Smarty suggested when I joined)....
So 24 hours of trying to activate a SIM card while trying to get into contact with exceptionally terrible SMARTY customer service but apparently when I go to cancel in the dashboard it shows it is activated?? When I try placing a call this is what th...
Test
My new SIM says no service what should I do now
Will my phone work in the states
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!!
Hi there I need a portable home router , always I'm tethering hotspot with my smartphone, any suggestions ?
I've recently moved to smarty using an unlimited data sim for our 4g router as we live fairly rural. We have direct line of sight to 4 masts. Initially the speeds were as expected of between 25 - 40 mbps same as my mobile phone but on a different ...
