You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I am having trouble getting all my SMS messages in South Africa, some arrive and some don’t. I have set up my phone for using overseas as per Smarty guidance, have roaming turned on and have out of plan credit available. I’m using iPhone 15, anybody ...
Purchased an add on plan for EU doesnt work have changed the settings; all is fine - - doesnt work. Am out of connection truly poor service
I have an IPhone 15 Pro Max. Since updating to IOS 18.1 my phone only rings for 10 seconds before going to answerphone. I tried the **61*+447782333123**30#it says success but it still only rings for 10 secs. Really annoying as I keep just missing ca...
HelloMy wife is in my group plan, however the account has now been closed. We would like to reactive the account however it says the email is in use. The app will not let her order a new SIM or choose a new plan.Please help
I live in a poor reception area, 2, 1 or no bars. I have 'wifi calling ' enabled. On 1 or 2 bars I can call but the call gets into difficulty and eventually the line drops out. Can I force my phone/Smaty to prioiritse to always make wifi calls from h...
Hi! I have a new Fold 4 and noticed a behaviour around wifi calling. I have enabled wifi calling in the menu - when the mobile signal drops to no bars the wifi calling icon appears. When the signal moves to 1 or 2 bars then it turns off. This is an i...
Want to change to 80gb @ £7.20 does not flag up on switching screen......COULD IT BE DONE NOW, MANUALLY??????....is this AVAILABLE TO. ME ???
Ref prev request plan wanted is.......£7.20 50GB,,,,,apols! (Switch from existing IE. £10. 100GB. ASAP)
Hi I have just received my new sim but it includes text and call will this be ok as it is only going to be used for a router and will be data onlyShould I change it for a data onlyThanksChris
Fast broadband access in rural Suffolk remains a struggle. We switched from Three to Smarty because of the lack of a contract and cheaper price, and expected roughly the same performance as they use the same network. However, the download speed has d...
HiIs it possible to ping a $g router that has a smarty sim in ?Router is connected to internet and has correct APN, can browse etc, have enabled respond to ping on WAN interface and even tested with firewall disabled but I cannot get a response to a ...
Does anyone know how to get the QR Code from Smarty to activate a plan on iPad?
On 3G-4G, the downloading speed was higher after midnight. It is not the case on 4G; maximum 200 kb/s or lower, and less during the day. Switching to 4G is not a success, let alone to 5G, which will be disaster
Do I need to purchase a new SIM card for a Wi-Fi router
Hi, I manage a group plan with some friends and family, my friend's SIM has not arrived and as group manager I'm trying to order a replacement SIM for her, so I select her, click on the replacement link under the activation link, but at the end of th...
