Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
How do I get my gift card
Apologies if this is a repetition. Please could someone help with a definitive answer to the 4g call debacle. Would like to know, if I contact a real person at Smarty will they turn on Volte calling for a samsung phone, or is it a lost cause and I go...
hi could you tell me when ill recive my sim and hoe many days it takes to turn up i bought one yesterday
I've put on three posts.I've received some crappy badge. All I want is my phone activated. Nobody seems to be able to do it.So i've wasted money on buying a sim and credit for it, and it's useless network, this is.Not even having a contact numberOr a...
Hi one and all, can anyone please help, I got my new sim, I activated the card, everything is working except I can’t make or receive any calls, if anyone tries to call me it sounds like my phone is ringing, but it’s not, I get a text message saying I...
Hi, I recently purchased a SMARTY sim for my iPad and activated it here, but it still shows no service? Please help! Lance
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up. I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I have a 4G+ router TP-Link Archer MR600 V3 setup, it has the specs so it should run at this speedit has the requirements as needed from https://help.smarty.co.uk/en/articles/4670061-what-bandwidth-and-spectrum-is-available-on-smartyLow Band: 700MHz ...
Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.However, I've been having an issue very similar to what this user described last year.Between 1am-8am approximately, the connection is fine.By 8am, the Download...
I had a problem but I fixed it.
Since swapping to smarty, when I text my husband, he doesn’t receive them yet he can text me and I receive his. We both have same iPhones. He’s on Lyca network. It’s driving me mad! Tried contacting cust service but it’s hopeless, they don’t seem to ...
Hi to my new smarty family I'm new on here I'm sure we can share our experiences together on here be friendly to each other
Dear Smarty Community,I want to cancel my current plan and pay for a new black Friday plan £7 15GB. How can I do this without cancelling my rolling contract with you?Kind regards,
How can I top up my sim today ? It’s not due for renewal to 17
Hey!SMARTY support Wifi calling on the 4G variant of the Honor Magic4 Lite but not the 5G variant?Is there a chance Wifi Calling will be added to this device. Plus I barely get 5G out and about, this might be why. I get 5G in my home area, but no whe...
Hi So this device has the capabilites as I have tested this with an EE sim, and VoLTE comes up but on SMARTY it doesn't?The list doesn't even display its compatible, but shows the 4G version is? What's that about? I paid a bit for a device for it to ...
I purchased an add-on so I could make an international call.My bank card was charged, but the add-on does not appear on my Smarty account and I'm unable to make the call. How do I resolve this?
I have a Motorola G7 Plus phone which due to the 3G switchoff is currently not able to make network voice calls (only possible via 3rd party apps such as WhatsApp). When going into Testing mode on the phone it clearly shows the VoLTE calling option a...
