Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have just started using Smarty with unlimited plan. May I know if there’s any cap? I ask because it seems slower after using it for couple hours. Does it happen to everyone? Or it’s just me because I have the personal hotspot set up.
I have the unlimited data SIM plan, and am looking for a proper explanation of what this actually means. I have read the "fair usage" policy and this is where things get fuzzy. Smarty say tethering 8 devices constitutes a breach, yet the data SIM onl...
Every month our service is disconnected before the new month . Yesterday I received a text saying our unlimited service starts 12/10/24 even though the acct has been on a debit order for several months I added unlimited for today 11/10/24 still no se...
I have a phone that supports 5G and Volte calling (at least on my EE sim because I have it enabled) I just had an email from Smarty saying my phone isn't supported (And I don't have the volte option on the Smarty sim in the settings menu)Obviously I'...
Hello Guys,just a quick question, in UK as elsewhere in the world, when your TOPUP runs out you still are able to receive calls and texts.Is SMARTY different in that sense? My monthly plan of 40GB + text calls has ended a few days ago. So I thought I...
Hi, is there any option to swap the roles from owner to member and vice versa.
Hi my plan does not run out till 21st October but my internet is not working
Hi the unlimited for £20 just making use before I switch is the with unlimited data please
Hi can I pay my plans set up now plus thx.u
Just switched from O2 and ported my number over all good. Done a speed test and my 5GB is now 4.3GB data remaining! Wouldn't mind but this is a second sim in my phone for my personal use only as my work sim is set for all calls ,text, and data. I did...
Looking at the T & C’s for Smarty’s Social Tariff it doesn’t seem to include PIP, or Personal Independence Payment By comparison, Voxi does ..Perhaps consideration should be given to including the above ?
If I reach my 12GB cap, but have a higher dataplan (30GB). Can I use the data add-on of 15GB instead of unlocking my remaining GBs for 3 days?
HiI'm having issues with calls and texts. A lot of issues with making and receiving calls and texts.Outgoing calls won't connect. Incoming calls either go to voicemail or say the number isn't recognised.Texts fail to send and incoming texts are recei...
So I got a tp link WiFi router and put a smarty sim card in it, and for the first 2 days it was running perfectly with no lag or anything, and now I can barely load into a game without lagging out.So basically the signal has gone from great to unusab...
I noticed that making calls from my mobile was a problem as very few calls were being connected. Now none at all are connecting. If I call my number it sounds as if it's ringing but the actual phone shows no sign of being called . I e. No ring tone n...
Hi my plan does not run till 21dt Ictober and my internet is not working
Hi my plan does not run it till 21st October and internet is not working
