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SIM not working for iPad

LanceJo_2879171
SMARTY Rookie
SMARTY Rookie

Hi, 

I recently purchased a SMARTY sim for my iPad and activated it here, but it still shows no service? 

Please help! 

Lance 

2 REPLIES 2

LanceJo_2879171
SMARTY Rookie
SMARTY Rookie

Sorry its actually a Samsung Tab A, turned on 'mobile data. but i still can't access the internet? 

@LanceJo_2879171 Check account dashboard to see that it has active sim and current Smarty plan showing and then check settings to ensure that it is 'looking' for Smarty network.