โ07-07-2024 02:34 PM
Hi all, can anyone help, i have purchased an unlocked iphone 11 but my Smarty SIM wont work. Any ideas?
โ07-07-2024 04:24 PM
@StephenB_584576 not a lot of info here really.
iPhones are unlocked these days, so no problem there. Does the sim show as activated on your account dashboard and does it also show an active Smarty plan?
โ07-07-2024 08:01 PM
Yes to both, even tried my dad's sim but his didn't work either.
โ07-08-2024 08:39 AM
@StephenB_584576 Assuming that your dad's sim normally works, then it sounds like a phone fault.
โ07-13-2024 12:11 AM
Hi @StephenB_584576 ๐
When you say that you SMARTY SIM won't work.... do you mean at all or just for calls/texts/data?
When 'unlocked' phones are discussed this covers ONLY the connection to MNO! It DOESN'T mean that even though you are able to connect to ALL networks (with it being 'unlocked') you will get complete use of all available capabilities of the phone.
ALL phones software updates are controlled by the 'original' seller fo the phone and even though you think you are getting all updates you aren't!
I made a post with regards to this.......
https://community.smarty.co.uk/t5/chats-hacks/can-t-make-receive-calls-not-necessarily-a-network-pro...
โ07-29-2024 04:07 PM
@Decembersangel Your reply has just shown up this afternoon (29/07/2024) and yet you apparently wrote it on 13/07/2024 - how odd?!?!
โ08-03-2024 12:21 AM
Odd ๐ค??
Just like @MSF ... just like me ๐คฃ๐คฃ๐คฃ