Forum Discussion
How can I access my smarty account without a password
Access your account without a password
7 Replies
- Rebekah_150Team SMARTY10-11-2024
Hey RoyBagn_3025530,
If you still need help please contact our customer care team who can provide account specific advice https://smarty.co.uk/contact available daily from 8am – 8pm.
- SmartyTrousersSMARTY Centurion05-11-2024
You can't. If you've forgotten your password just use the facility to reset it on the login screen.
Edit: wait a minute.. you literally must have been logged in to post here in the first place.
- MSFSMARTY Guru05-11-2024
SmartyTrousers Gadzooks!!! My learned colleague makes a very good point here!!!
- MSFSMARTY Guru05-11-2024
RoyBagn_3025530 Don't believe you can. I'm sure you can web chat with Smarty Support to get it reset.
- RoyBagn_3025530SMARTY Pioneer08-11-2024
Not resolved !!
I'm paying £10 per month for a phone that is currently with the police under investigation for evidence and on that phone contains the smarty passwords
This is due is a divorce situation, I no longer living at that address
I have opened another account with a different number and new address
The process to get help from you was so stressful i brought another sim but still require a mirror sim from my original phone contact and number
- MSFSMARTY Guru08-11-2024
RoyBagn_3025530 You are getting help here from volunteer community forum members - customers just like you.
We did not create the stress.
Your situation is more complex if the police have your phone - you can stop the payments if you wish - as was stated already, you must be in your account to be posting here.