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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 25348 Views
  • 486 replies
  • 7 kudos

Wrong sim

I stupidly activated the wrong sim which i have lost, can i transfer my stuff to the other one that came with the one i lost?

Sim

Can’t activate my sim it keeps saying awaiting number?

Wifi briadband

My WiFi is still not very strong its still hoping off  I have to keep moving it around and I need it to work properly  gor my j8b......

Paused plan

Plan paused without reason and not letting me renew

MUJ by SMARTY Rookie
  • 1194 Views
  • 1 replies
  • 0 kudos

New sim l can’t register it

Despite following all the information online, there’s no way I can find yellow box to activate a sim I already have. Got the app, and still can’t find it?

Check it's you at every login.... ARRGGHH

Do we REALLY need to jump through the security number text message palava everytime we log in    ?I appreciate there's a "remember this browser " button, but that's so old tech...My browser deletes all cookies on closure (a very good habit for all ne...

Second sim

Hi I currently pay £5 for 4gb sim and would like another sim for the same deal if possible.? Thanks mark

Will new sim card / phone number expire?

I got a bonus sim card when order one.It has a nice phone number so I want to keep the bonus one as well.Will the sim / number expired if I did not activate it right now? Or the number will keep forever as long as I did not activate the sim?

kkc by SMARTY Rookie
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  • 2 replies
  • 0 kudos

Resolved! About Phone says Number Unknown

I have a Samsung Galaxy S9. Just switched from EE to Smarty. I got the email and text saying my old number has transferred, Porting Successful. I can make calls and send texts and the internet is working although slow. Under About Phone my phone numb...

Three vs Smarty

https://forums.moneysavingexpert.com/discussion/6091309/poor-smarty-network-not-always-piggybacking-off-three-networkThis link suggests Smarty users don’t get access to the full Three network (band 20). Is this true?

Is congestion common on SMARTY 4g network?

I've just joined the unlimited data SIM plan as I'm looking to buy a 4g router to use as a home broadband through tethering.I've plugged the SIM into my phone for now to test the connectivity, but the 4g seems inconsistent and is dropping out occasio...