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SIM card not working

Madesol_2343660
SMARTY Rookie
SMARTY Rookie

My SIM card doesn’t word I was trying to call and it says I have not been given access to this service

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

hey there are a few things this could be, here is a trouble shooting guide https://help.smarty.co.uk/en/articles/4488596-my-sim-is-not-working If you are still having issue please speak to our chat team who can check your account https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.