You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Can not tethered to my tablet it's gone mad?? Can not understand. Its been OK for the years.
My number successfully ported on Friday but I have no service of any description. Please help!!
Hello. My old number has been ported over successfully but the number that appears to people I message or call is the entirely different. However people can ring or text me on my old number. All confusing. Is there an easy solution?
I recently had my phone stolen and had to order a replacement sim card from smarty because of this. After receiving the new sim card, I had issues activating it and had to speak to a couple of people on the live chat to get it working. Eventually the...
Hi all, Just curious if anyone else is experiencing a drop from 4g to H at the moment in Durham.I've reset phone and still same, been like this for 2 days. CheersChris
Phone rings but nothing shows on screen so unable to accept call.Phone is BlackveiwBV4990.
So..... I lost my phone, i ordered a replacement sim and they put my account on hold till it came, I reactivated my account with my new handset but I still have no calls, texts or data. I try make a call and I get a notification saying 'Not registere...
I've seen on my bank account you have taken 2 payments on the 27th of November £6 & £7 . That cant be right regards Brian Harris UB3 5LB 02 10 43 12 Hall lane
Hi I’m trying to swap over on changing plans on dashboard the deal for 125gig for £12 is not viewable I have tried selecting the deal logging in how can I get this offer please
Yesterday I had booked flight form Birmingham airport and due to network and service error I didn't make it to the airport on time and I have had missed my flight. I couldn't use my google maps app and and couldn't make phone calls and because of tha...
Having just joined Smarty from Talkmobile and my number being ported successfully, I am trying to update the sim with the temporary Smarty phone number to my ported number. Hit save to save the number, reverts back to the Smarty number. Any ideas as ...
I have just moved to Smarty form Talkmobile. I had a temporary number from Smarty until my ported number was transferred. Now that my original number has now been ported I am trying to update the Smarty number(settings/phone) and input my ported numb...
I have roamed in Spain several times and always have an issue where I I predominantly remain on 3G and not 4g. Or sometimes lose access to mobile data entirely. A friend using EE on the same network (Movistar) does not have this issue and gets a cons...
Did anyone have any issues yesterday with bad reception and Internet signal going down?
I have ported my old number over to SMARTY. I have activated the SIM. The signal has an x next to it and I can only make emergency calls. Do I have to wait? Have tried turning on and off. On NOKIA G11.
Hello I need some help and adviceI was told that I was running out of data (4GB) 822MB left, so I bought another 10 GB extraToday I receive a notification that my 4GB has nearly run out ... there seems to be no reference to the 10GB that I bought on...
