You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Having just joined Smarty from Talkmobile and my number being ported successfully, I am trying to update the sim with the temporary Smarty phone number to my ported number. Hit save to save the number, reverts back to the Smarty number. Any ideas as ...
I have just moved to Smarty form Talkmobile. I had a temporary number from Smarty until my ported number was transferred. Now that my original number has now been ported I am trying to update the Smarty number(settings/phone) and input my ported numb...
I have roamed in Spain several times and always have an issue where I I predominantly remain on 3G and not 4g. Or sometimes lose access to mobile data entirely. A friend using EE on the same network (Movistar) does not have this issue and gets a cons...
Did anyone have any issues yesterday with bad reception and Internet signal going down?
I have ported my old number over to SMARTY. I have activated the SIM. The signal has an x next to it and I can only make emergency calls. Do I have to wait? Have tried turning on and off. On NOKIA G11.
Hello I need some help and adviceI was told that I was running out of data (4GB) 822MB left, so I bought another 10 GB extraToday I receive a notification that my 4GB has nearly run out ... there seems to be no reference to the 10GB that I bought on...
I got a replacement SIM come through after losing my original. I went onto the app where it prompted me to activate.I pressed the activate button and it stayed on the ' it's activating' screen for about 5 mins without doing anything...I have restart...
@@No service
I've just activated a sim (that a purchased a few months ago) with 100gb for £12. I've just seen an offer of 125 gb for the first 12 months, can I get the offer on the sim I've just activated, or do I need to cancel this sim, then order and buy anoth...
Hi, I have just bought yesterday an Honor magic 5 pro.When I try and use my smarty SIM it connects for about 20 seconds then loses signal and says emergency calls only.A reboot and going in and out of aeroplane mode is exactly the same, connects for ...
I have a large add on I bought last month but now my month has run out I still have 7gb left but don’t know to access it?
hi I’m trying to disable adult lock on my phone I’ve added my card and have been charged 3 times but it saying error on the app. Money has gone out of account, adult lock is still enabled. also why is the app showing I’ve used nearly 12.3GB of data w...
I have activated my SIM but it does seem to work in my dongle to allow me access to internet on my laptop while onsite?
I don’t have any internet ?
It's possible and adds value. Any thoughts
So, using Smarty’s check coverage from the app and being told on a 5G signal that 5G is unavailable……
I've turned on a notification of data used while lock screen is on, but I want to turn it off... (Android). I can't find where to turn it off! Anyone know?
