data only sim

[TERENCE_1372969]

Hi have just opened new data plan with you and sent new sim, all put in no problem but when on smarty site no avtivate new sim comes up. Would it be easier to renew old plan with that sim ?

Terry

[MSF]

@TERENCE_1372969  We are Community Members just like you and so cannot look at your account to see the status.

I suggest a web chat with the Support Team.