Hello,Yesterday I had a message that my plan had renewed and money taken from my account.I have spoken to support who so far has been unable to help.It's now 24 hours later and my phone is still not working, no calls, texts or data. Surely they can j...
Hello,I'm currently on the 50GB for £10 plan.I've now seen that Smarty are offering 60GB for £10.How do I move to this plan or is it only for new customers?I did check my account but didn't see this plan listed.Thanks,Pete
I have finally ported away from Smarty and asked for a refund however been told they will check in a while if I can have a refund.Have they offered any compensation to anyone else for the outage?
Thanks for your replies and that this was a global issue means this should have been sorted much quicker.After multiple times contacting SMARTY and waiting long delays between messages and it going on over 24 hours.I was away yesterday in an area I d...
