I have also used the complaints procedure and had a response to say they were aware of the issue and we will be compensated. It really isn't good enough, the fact we are having to chase them to find out what's going on rather than them letting us kno...
Hi, just thought I'd share that I have the same issue too. Plan renewed yesterday and now I can't make calls or use data. Have contacted the support chat who told me yesterday there was an issue for some customers and they would get back to me when w...
