BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I want to have my payments taken from a different bank. Presently with Lloyd's want to change to Barclay's. How do I do this. Thank you Edward
Been with smarty for one week and will be ending contract finding it impossible to switch my old number with smarty shocking customer service just dribbling the same message repeatedly.
This smarty sim I just got is for WiFi unlimited can't log in or sign in because put wrong email or password can you help
Only moved to SMARTY from Three a month ago. There is a delay between when I speak and the other person hears it. It makes it impossible to have conversations. There is nothing wrong with my broadband. It was never like this with three but I can’t i...
I have a new phone from my friend, my old number has been changed. Calls and receiving texts are ok. Sending a text uses the phones old number as that is what it is connected to. How can I solve this please?
Hi .. Does anyone ever get a reply from chat support… I have tried 4 times today and just keep getting the message “seen” but not answered…
I've got my friends mobile number and the pac code from her old vodaphone account how can I help her to get started she has had her sim delivered any help appreciated thanks
Just drove through The Netherlands, Belgium, and France on my way back to the UK. No connection in Belgium or France. My wife who is with Vodafone had connection throughout the journey. Disapointing… not sure if I will stay with Smarty for much longe...
Hi i was wondering if anyone could help?I ported my number to smarty 2 weeks ago, since then i can't make any calls what so ever it just say sorry you don't have access to this service.I can receive calls on my original number that I ported over, bu...
Hi folks, I got a SIM from the store, inserted it, downloaded the app and made an account/bought a plan figuring this process would be activating the SIM along the way, but clearly not and now I have to wait 2 days for my SIM to arrive, is there any ...
Hi I’m using my Smarty sim for first time in Ireland (republic) and it’s auto selected Vodafone ie which is the biggest network but my phone is spinning and not connecting to the network. Smarty / my phone worked in Spain and I have mobile data, roam...
Hi, I have been on the 30GB plan for around 3 years. I use around maximum 10GB of data per month. I was just wondering where my unused data goes to. I know for smaller plans it somehow gets refunded. Is it the same for my plan as well?
Can I order a new sim card for a friend who I'm helping to transfer to smarty
I said I'd help a friend to transfer to Smarty. Can I get a new sim card posted to my home address
I have had the following message on the network status checker for at least 2 months now, and no network during most of the day but with a good 5G connection in the early hours, it disappears at around 6am. Anyone else had this problem?Message:We’re...
For the last 3 weeks I have been commuting to see my best friend who as been dying in hospital and trying to communicate about her its been impossible anywhere I go there is no data I haven't used any data because Smarty have obviously stopped me fr...
