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My phone

My phone can make call but I can’t be heard by any of the recipients . Why is this ? 

Resolved! Using internet in France

I thought my plan would cover internet use in France- particularly so I could use google maps as a satnav. Do I need a special plan or add on for this? TIA

International pass

Hi alli would like to know how many of us would like the option to pay for an international pass to be able to use our current plan abroad without extra charges  I used the money add option  but it turned out was very expensive not a good deal at all...

MaDO13 by SMARTY Maverick
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  • 5 replies
  • 2 kudos

Resolved! Lost text messages

I ported over to Smarty from Virgin yesterday but I’ve lost my text messages . Is there an easy way to get them back?

Resolved! Wifi Calling - SMS

Hi, Quick question does anyone know if having Wifi calling enabled on your phone will also increase your chances of receiving and SMS (text message)?

Using my phone in Canada

I go to Canada on Monday 20th March.Can I use my phone there or do I need to do Anything.I have already got a £15 Add OnCan I use WhatsApp in Canada.

Sony Xperia S20 5g

Hi, joined Smarty and finding it difficult to set up the apn for using my phone abroad, tried doing the suggested Xperia version but it won't accept, any ideas?

Text failure

I’ve received hospital appt texts and other automated messages but the reply texts fail. Have I got to reset anything? Other texts seem to work ok. 

old nimber

Can you confirm if my sim is working, when will the number change to my old number?

Poor Network Status - When will it be fixed?

When I query the network status for my post code I get this message..."We’re fixing an issue with our network in this areaWe’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is...

fuzzy by SMARTY Teamster
  • 1020 Views
  • 1 replies
  • 0 kudos

Is anyone else having issues

I've just transferred over to Smarty with a new SIM, I've transferred my old number over to keep using it. The problem is I can't receive text or calls but I can make them. I can't get through to anyone on the chat. Help!!

Resolved! iMessage sending as text message not iMessage

Hi I installed my sim today and everything seems to be working ok but when i try to iMessage it is sending the messages as texts (coming up as green speech bubble rather than blue). I have checked my settings and iMessage is switched on. I’m not sure...

Double data

Hi ive just join smarty the sim deal I signed up to was 30GB (special offer with doubled data to 60GB) unlimited calls and texts. I’ve logged onto my account and it only showing 30GB of data and my usage. We’re is the 60GB that I should have?