Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Just attempted (with my debit card) to switch off the stupid adult filter not knowing it's only Credit cards yet still took £3 out of my account £1 each time obviously. It had a tick and accepted it but then said "Unprocessable entity".So when will I...
I have just joined Smarty as I was fed up with the coverage from the other major networks. The coverage map suggests that I should get a good signal both indoors and outdoors. I have virtually zero reception inside the house and minimal coverage outs...
...iPhones on the reboxed site as a click-thru from that Smarty site?
Very strange one. My wife and I are both with smarty. When we visit our daughter in Kelso we both get a good signal . I have no problems but my wife cannot get calls in or out. When we come home to Edinburgh her phone works again. This happened with ...
Hi,Ive just changed over from EE and gone Sim only with Smarty. I got a PAC Code to keep my old number. I keep seeing this message and I’m not sure what I have to do and any help greatly appreciated as it tells me it expires in 5 days.This number is ...
Just joined SMARTY a few days ago and naively thought that as my phone (TCL 10 G) was supported on Vodafone for WiFi calling along with most of the other providers, it would be supported by SMARTY. Sadly, this is not the case. Bearing in mind this ph...
I had an account a long time ago but this is being shown as closed as I left Smarty.I have now decided to return but when I try to use my primary email address on a new sim, it says it is already registered.I've created a new email address to get me ...
Hello, my sim is invalid since 3 days ago I don’t know why I can’t reach to you to the see the problem
Referral program is a joke , no Referral received with the link , support do not want to help would not recommended switching to Smarty
I joined Smarty to get a simple plan for a ruggedized phone I use when sailing. Being happy with Smarty I then decided to port the phone number of my principal phone , a Samsung, from Virgin to a second Smarty sim and create a group for both phones. ...
I'm having an issue where I get a secure connection failed warning from my browser when trying to load a web page. This happens accross multiplpe sites and if a click refresh a few times the page loads. I've tested this on multiple devices and differ...
I have used referrals for 2 new account and they are not being honoured . Doubt this is genuine
how to change login verification to email as default - I am 'Grandpa' and do not want SMS sent to G'kids every time I view their account
This morning I was on a NHS site trying to make an appointment. I started off at Nos 8 in the que, I had got to 2nd in the que when I was cut off, wasting a complete hour of my morning. When I tried ringing again I was 12 in the que, so gave up. Who...
Hello, I would like to turn off my monthly plan but I don’t know how to do it
I recently tried to join Smarty from GiffGaff. At first, it went well, I put in the new simcard, that Smarty sent, and I got my old number to work... ...for one day... ...until Smarty sent me an email telling me "Your port is successful". After...
I have "tested" the SIM whilst overseas and operation is good. I am now back in the UK and wish to switch my number. I have a PAC from SKY but but SMARTY does not recognise the supplied data so I cannot transfer my number. If I cannot do this I wi...
