You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customersWe’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer a...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Sim card not working
Anyone on smarty been roaming in Benidorm ? If so what's the coverage and speeds like ? Thanks
Hi guys I am tried to make a call to Cyprus today9th Nov , I have a 16gb plan I have set up Apn-mob.asm.net .I get a msg telling me that my plan doesn't cover International calling.Thank youVincent
Hi everybody thank you so far for your msgs in reply to my previous msg, what i would like to confirm is that my present phone is working fine and that my network is ok,the trouble is that my older phone which is a smartphone i bought a good few year...
I need a PAC code but due to my sim is not I am unable to get a PAC code. Please try to understand I need to keep this number is essential because my bank and other important service link with this number. I am hoping you'll provide me a PAC code AS...
Recently joined Smarty and I am using a Samsung Galaxy S22+ but so far I have yet to see a 5g connection. I live in Manchester and today have been in London all day, not a sign of 5g only 4g... am I missing something myside?
How do I turn off voicemail? I’m going round in circles with help.
Set up my plan
i have just got a new phone and a new smarty SIM card, I got the 100GB with calls and text for £12.How do I unlock 18 content on the SIM card?(I don't have a credit card to Verity and I'll never get one)
Hi I am currently on 16gb for £8.00 but how do iget 32gb for £8.00.Thanks Chris
Can anyone explain why when I am in a Cafe or somewhere without Wifi, my friends can all access the Internet while my phone just says no Internet and does not connect to anything?, shows 4G then H+ at times.Some are with Smarty others are not, could ...
The current default number of seconds before forwarding to voice mail is 30 seconds. I managed to change this to 20 seconds with **61*+447782333123**20# and confirmed that it had (eventually) changed with *#61#. The problem is that it gets reset to...
Been with smarty for one week and will be ending contract finding it impossible to switch my old number with smarty shocking customer service just dribbling the same message repeatedly.
Hi, I have a BUSH Spira E4X 5.5" Smartphone, Android 6.0 Marshmallow, I have had it for a good few years now getting on for 20 or more, i have recently tried to put my other smarty sim card into the phone as well as the one i have been using in my pr...
How long for old number to work?
The current default number of seconds before forwarding to voice mail is 30 seconds. I managed to change this to 20 seconds with **61*+447782333123**20# and confirmed that it had (eventually) changed with *#61#. The problem is that it gets reset to...
My sim not work
I have a OnePlus Nord 2t (dual sim). With my Three SIM I can use wi-fi calling. I expected to be able to do the same with my new Smarty SIM, however, it does not work. If I switch on Airplane mode and switch wi-fi back on the Three SIM can make call...
I did not realise I was signing up to a plan. I only wanted to buy the device so that I could then buy either an Italian of Portuguese SIM card when in these two countries. I tried the Smarty card and it does not work. Plus your customer service is t...
Hello,I have called today to request my voicemail to be turned off and the minute I have confirmed to customer services my number when they ask me if thats the number I want to switch my voicemail off from, my connection completly switched off. And w...
