Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Is it really necessary multiple posts about the same subject?This is being done by a number of people/accounts, and am wondering if it's getting to the point of spamming.A single post is sufficient to get a response from the Smarty community of custo...
Hi I've paid £24 .00 instead of £12.00 how do I get the £12.00 back.
Can people who post on this forum consider the other forum users.Things like multiple posts, less than polite posts (sometimes words containing asterisks etc) etc may put other posters off replying/helping.If you are wanting answers, or are frustrate...
Today, I have received continual notifications that my number has ported to Smarty, when it fact it ported on June 5th.Anyone else experiencing this ?
Having trouble with data can’t use satnav without Wi-Fi sways have in the pass while I’ve been abroad. I’m in Spain now & need to use satnav?
Hi, I’m having trouble with my data? While I’m in Spain, can’t log onto my satnav without Wi-Fi I always could do when I was with Tescos when I’ve been abroad before?
When is colwyn bay in North wales getting 5G as we are currently 4g here thankyou
Cannot log onto internet using mobile network
Hi,I am travelling to India and I cannot access my bank in india as my mobile number given there is the UK number on which the smarty pan is on. What is the issue Co I am not receiving the OTP on my mobile phone while I am here in India
I’m working In Malawi for a year , and tips ? I want to keep my smarty number and will grab a sim when arrive
Hi, has anyone successfully set up Wi-Fi calling on a Nokia XR21?
HiI am new to Smarty and have just purchased a SIM to use in my router. Do I need to put it the router before I logon to Smarty to activate it.ThanksMark
I’m in France and have a data only sim, HUAWEI mobile Wi-Fi unit shows full signal all bars but says not connected to internet.
I have been with out service for second month now gone out changed my phone but having to wait a further 24 hours in the live mail box setting up services on new phone is taking a little longer than thought for team to get back with a activation code...
Been with Smarty since June 2nd this year, and it’s still blazing fast. Never once have I questioned my decision to switch from EE
Good afternoonI tried to send a text yesterday and was told it could not be delivered. Now I get frequent messages about this - how do I stop this? If it matters I've deleted the non-deliverable text.Thanks
Ported old number now incoming calls going directly to old network voicemail
I'm backmfrom.france and still no service. Please help.this is so awkward for me. Thanks.
Help! I'm going to go more mental! I can't send ni sms mssgs...agggghDriving me nuts!!
