Accounts

[Stephen_1484124]

I am corncerned that I am being overcharged eg dialling from Switzerland should be 10 p a min but I seem to be being charged at 100 p. Can I access the detail of my out of plan charges 

[JJP2]

 

Yes, everyone can, both online and through the app.

Bu the way, this is the Smarty community forum, we are just Smarty customers, none of us work for Smarty. If you have concerns re your account, you would need to contact Smarty via webchat.