BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have set up my phone to be able to use international calling and bought out of plan credit. I have proved that it works as I have called my sister in Canada. My question is about making calls when I am in Canada. To call back to UK do I use the +4...
Hi Ive just added a new Sim to my group plan but am unable to transfer my wifes old number to the new sim which she has received. Tried going through the main account settings but am only able to acces full menu from the plan owner and it my wifes ...
Why is the chat support so slow. I have had to wait up to 7or 8 minutes for a response and then they ask for information already provided some messages ago. It is appalling. Is there no way of getting anything resolved quicker?
Hi, I have a Xiaomi redmi 10 android phone. The settings changes suggested for android phones in the smarty list don't seem to correspond to the settings of my phone.Does anyone know how to alter my phone settings to allow my phone to work abroad on...
Ref 60gb for £10, when I click on, it shows me 30gb for£10, bit confused, can anyone clarify if I get 30 or 60 GB for £10
I have just referred a friend's email but she did not receive any confirmation of the gift voucher neither did I. No confirmation was received. She has just placed the order. How can we redeem it?
Can I use my phone in America?
Hi I've got credit on my 3 number I don't use can I transfer it to smarty
I am going to Turkey next week for four days what do I need to do about my mobile data?
Before i damage my tv and mobile wifi can someone pls help? My daughter bought me a Huawei 4g mobile wifi with a smarty sim, I have never been so frustrated in my life, buffering every 30 seconds/1 minute, I’ve tried my daughters on another network a...
I sent for a Smarty SIM and want to activate it for WiFi in my motorhome. I paid for a plan now it tells me I have to wait for a phone number, but it’s not for my phone. What should I do?
default sim pin - 0000 - not working
You have pause my account but my payment has gone through why ?
Just updated my plan including payment details. Payment has been taken and the plan has been put on pause
Had some excellent advice a few days ago on how to use my Samsung Phone in Guernsey with the Smarty Team, Especially Mehesh and Amrit gave some useful tips as well..Excellent service. Keep up the good work..
I was on the phone to a tech support company in London.With 4G enabled, the call cut out every 2min 5s.When I turned on 3G only, I was able to complete the call (a whopping 25min).I can see the call logs, and SMARTY, you can too.So tell me again why ...
Hi I am with SMARTY without auto renew but my plan ran out by 1 day over. I logged in to my dashboard. I find I need a new SIM !!!! Why couldn't I just buy a new plan. I have ordered a new SIM. BUT now I am told I have no service for now and when I g...
