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No 5g on new connection

GeoffAb_2377486
SMARTY Pioneer
SMARTY Pioneer

Recently joined Smarty and I am using a Samsung Galaxy S22+ but so far I have yet to see a 5g connection. I live in Manchester and today have been in London all day, not a sign of 5g only 4g... am I missing something myside?

1 ACCEPTED SOLUTION

MSF
SMARTY Genius
SMARTY Genius

@GeoffAb_2377486 Have you allowed the phone to connect automatically? Check that you have not specified 4G in settings.

View solution in original post

2 REPLIES 2

MSF
SMARTY Genius
SMARTY Genius

@GeoffAb_2377486 Have you allowed the phone to connect automatically? Check that you have not specified 4G in settings.

GeoffAb_2377486
SMARTY Pioneer
SMARTY Pioneer

This was exactly what I thought to try after posting my original message last night. All sorted as it was set to 4g only, changed the setting and all fixed... User Error ๐Ÿ˜‰