BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have just moved to SMARTY and installed my SIM in place of the Vodafone one. In Settings/Connections/SIM Manager it shows Vodafone against the SIM with SMARTY and my number underneath. Also for tge Mobile Data section it has Vodafone.Is this normal...
Hi there - I am desperately waiting for SMARY to transfer my old phone number, I requested a few days ago and it's still not done. Originally it was supposed to be complete by the end of 29th June 5:03 pm I have checked today and it is going 01/06/20...
I want to keep my old number, please
Have just switched my phone to Smarty as I have another Smarty sim card to stream things on my tv. Yesterday was my first day with Smarty on my phone and after about 10 minutes the network went down: the explanation being that they were doing work o...
Hi, I'm travelling to France and will be there for about 40 days. I'm also visiting Ireland and need to know if I spend 21 days there will this put me in breach of Smarty roaming rules.Does anyone know the answer to this?Steve
Hy i just want to now if Smarty can give me a code so i can trace the delivery from Royal Mail. Thank you.
Can you please try to get my payment again for this month or how do I pay it ?
Hi.A few months ago I signed up for the special offer £16 unlimited plan (usually £20).Recently I have added a new payment card to my dashboard in preparation for changing banks.When trying to switch to the new card there is an immediate request for ...
Need help activating my newpin
Hi all, just transferred my number from 3 to Smarty number has transferred ok but when I face time my family it comes up with old Smarty number and not my own number with my name,Any ideas how to correct thanks
Why is Smarty reception so bad in West Cornwall??
I'm moving to the UK at the beginning of July and have ordered my SIM card to my new address. I want to also start a group plan for my wife and 2 kids but, when I go to start the group, it says that my plan is not yet active.Do I have to wait and act...
Why is it ,I’m on the train and everyone is on their phones except me ? No signal. No data please help
Hi, I am unable to get online using my mobile data atm. What doI need to put into my iPhone settings to get online, please?
Our caravan is sited. We have poor reception,despit the coverage checker saying its excellent it's not!Do smarty do a signal booster that anybody knows of?
How do I set a limit on the amount I can be charged for out of plan usage.Especially important when roaming.
Hi. My old number has been switched off to emergency numbers only, but hasn't transferred over to my new smarty sim
Hi, I need a downloadable statement with my name and phone number on, but can't see an option for this on the website - can anyone advise how I can get hold of this please?
I did not use 2 simms I paid £12 for a couple of years ago because I found the coverage was not great in my area. Obviously accounts were set for both sims. Now that the coverage has vastly improved in my area, I would like to get 2 new sims. When I...
Hi there. I got a acredit top up at the pay point and the smarty companies did not activated my plan automatically
