BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I wish to transfer my old phone number
Once out of the house i am unable to use the phone as the mobile data does not work, this is even at the rear of my house, have tried on various places, towns hills woodlands, and always the same result-no signal, anyone hrlp?
Does smarty mobile support Wi-Fi calling??
Hi I was Wondering if Anyone Can Advise Me Please.I've got the Mobile Smarty Package 30gig Data and Free 20gigs extra a month for £10 with Unlimited Calls & Texts,but I No Longer Need as Much Data,now I have WiFi installed in my Home,as I hadn't when...
When i enter the pac number given by my old provider it is saying it is wrong, not sure what to do
Hi I just joined smarty and I ported my number by mistake when I wanted a new number. Is there any way to revert to the new number on the smarty SIM . Many thanks in advance
Can I expect smarty’s data only sim speed to be the same as the smarty mobile speed? I have recently moved my phone to smarty and only get 1 to 2 mb/s at home and was considering moving to 4G data only for my broadband but the above speed would be to...
Can you export usage data into an .xls or .csv file?
I currently have a 3Gb money-back monthly plan which is only used in a data device, so I would like to switch to a data-only plan. On my dashboard the 'Change Plan' link only gives me the option of other Money Back plans or regular Voice Plans. Is it...
How do I turn OFF parental controls in order to access adult content without a credit card?
I've paid for my Smarty sim data, bought a huawei portable mobile dongle that doesn't plug into my devices, but supposedly should give me wifi remotely ?? but only saw I had to change settings on my phone prior to going abroad.. I've tried to do so s...
Do I have to listen to the number that called me before I hear the actual message? is there anyway to turn this off?Thanks
Please deactivate my voicemail
Well, this is alarming !My plan has been paused for some reason !I have auto renew turned on and also a credit balance of £62, so I can see no reason why my plan has been paused !Will contact support ASAP, but as it’s gone midnight, I can’t see me g...
I am watching 2 weeks to transfer my number to smarty and nothing yet.How long it takes?
I have an unlocked dongle and a Smarty unlimited data sim. I put the dongle into my Lenovo laptop, but it doesn't show up on the list of networks to connect to. What am I doing wrong?
I previously had a smarty sim. I have now bought a new one as I didn't use the previous one. When activating new sim, it asks me to login in, which then brings up my old number. How do I activate new sim card with an existing email address
Just joined Smarty. Went to set up roaming, got to step 5 then no idea what step 5 means but step 7 says to change APN. My APN already is mob.asm.net Not sure how that happens but does that mean I'm set up for EUroaming?
Hello there my SIM card is not active yet is saying 3 network but no service and signal bar is empty can anyone help me in here please.
