08-12-2022 01:18 AM
Hi my plan has been paused what does this mean?
25-01-2024 01:17 PM
Your plan might be paused if the bundle wasn't renewed on the due date, @JohnLed_1369507.
Otherwise, perhaps SMARTY Mobile have suspended your account for some reason.
Either way, the online SMARTY web chat team should be able to assist with your SMARTY account. They work 7-days a week, between 8am - 8pm.