Adult off

[Jean-Da_2465061]

I’m trying to take the adult off but isn’t working with my card, it’s saying unprocessed 

May I know why ?

[MSF · Accepted solution]

@Jean-Da_2465061 We are Community Forum members like you. We have no access to your account nd so cannot answer your question.

A web chat with the Support Team will hopefully sort it out for you.

[MSF · Accepted solution]

@Jean-Da_2465061 We are Community Forum members like you. We have no access to your account nd so cannot answer your question.

A web chat with the Support Team will hopefully sort it out for you.

[MSF · Accepted solution]

https://help.smarty.co.uk/en/articles/1066648-parental-restrictions?_gl=1*ev84pa*_ga*MTg5MDEzNjYwOS4....