Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can anyone help please as, despite smarty being mostly pretty good, the smarty online help centre is pretty useless and takes me round and round in circles with no clear answer! My signal here with smarty is not good and I'm constantly running on WiF...
Hello, I set up an iPad for my mother in law and everything with her smarty sim worked really well… until last week. now, it tells me ‘an update is required to use mobile data on this ipad’. it’s not an iOS update but a carrier (smarty ) update. But ...
Hi I am being told I need to change my APN in settings but I can't find anything for APN. Could somebody help please?
Hi I am being told I need to change my APN in settings but I can't find anything for APN. Could somebody help please?
Hi, I got a mail that my smarty sim has been delivered but I’m yet to get it.
Just moved phone contract and number. from 3Mobile to Smarty. Fabulously simple thanks to down to earth guidance and promised timescales kept. Thanks from a member who hates tech!
Hello! I have activated my Smarty SIM and am currently waiting for my old number to transfer over. Should I put the new SIM in my phone even though I’m waiting for the transfer to complete or wait until I’ve heard it’s completed and just keep my old ...
HiI have a second phone. Is there any benefit to having a second Smarty sim?
I’ve been on to Germany and Spain with my Smarty SIM and made all the changes requested on the website to get roaming but it didn’t work. In Germany (I was in Hamburg) I spent some time on the online chat getting help to address the problem, and they...
I have recharge on 23 of June but I haven't received my recharge I have paid £17 u do something or refund my money please
Can I start my package early, if I use all my EU allowance ?
How much date left
Hi, I have just joined Smarty 10 minutes ago i would now like to move to two kids. How do i do that and link them to my account as they are both under 18 and i will be paying?Thank you
Not the 1st time Smarty took my money but hours later still no internet connection
I paid you £20 and you say I would be able to access my internet within 30 minutes **bleep**
