BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
App restarts while trying to do 2 step verification have 2 use 2 devices as if you minimise app it resets not good ok if you set up to use fingerprint
I have transferred from bt to smarty. My old number has come across but I can't use my phone to call anyone. It says there is no network. Smarty are useless. No telephone to ring anyone and no help on the chat which takes forever. What a rubbish comp...
Hi all, New Member here currently on GG testing out smarty because GG in my area and the next major town is rubbish. hoping that Smarty is going to perform better then 98kbs so far I am really happy.. Thanks
I want to give my second sim, ending 928 To my daughter, how do I remove this sim card, from my account, what does she need to do to continue using this sim
I didnt realise how bad the mobile signal is on Smarty. My wifi has been cut off for over a week so ive had to rely on Smarty's data connection for all my internet needs.Its constantly dropping the mobile connection so anything you are doing/watching...
How do you delete a bank card that no longer use
Can anyone help in here smarty blocked the SIM because I ordered another SIM card but the number is saying is active in the app but the SIM card is blocked anyone in here can help me please??
I'm on a 30gb Sim promoted to 60gb. I have just cancelled my home service provider. I have in the last week upgraded to 200gb for £17. But on uSwitch there is a offer unlimited for £16. Would smarty offer this to me has a existing customer? Or would ...
Hi, travelling to Majorca, am I able to roam with my allowance? Thanks
Smarty are fecking useless. They received the correct oac code and previous number I wish to keep and still didn't manage to switch me. It appears they have done this to thousands of customers. I will not be continuing with this **bleep** company
So today, the 26th, is the day with my Plan resets, which has happened cept the figure is not right, instead of 60gb, I use about 30-50 a month, it's now only showing 30gb available yet displaying double data? I also recent switched from 50gb a month...
why are you pausing the whole time my plan?
I am unable to change my settings to use abroad which mention MMS App
I ordered my new SIM on the basis of an 'upgrade from' date of my current provider - which turns out isn't the same as my contract end date (my mistake).Obviously, I don't want to pay for two concurrent services, so how long do I have to activate the...
I have a 100gb sim card and recently when I was abroad I used up the 12gb allowance within a week just keeping in touch with people and working. This was very inconvenient. Why is there a 12gb limit no matter how much data you pay for in the UK?
Good morning everybody, my number eventually ported over this morning over 20 hours late ! But the old Smartie number is still showing on the dashboard, and when I go into my settings, it is still showing as my phone number which just isn’t correct ?...
My family have two plans at £10 per month each I’m still not receiving the group discount plan of 10% I seem to be getting nowhere with contacting smarty to get this resolved any help out there tim
Hello. I have not used this number for a while. Can i get it back
Hi, I have 3 sims mine & 2 of my sons..Went to manually make his payment today(saturday) to which pops up smarty has paused it & to contact then.. I spoke with smarty yesterday so I could manually make my payment on my sim, which is upto date, my oth...
What is the link to an account? How do I turn off auto renew?
