You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Trying to phone my bank on a 0345 number only to told I do not have access to this number ?
How comes i was on 3 for 5 years and smarty now since January and for all that time been checking network status for my post code and its always said we are doing work in your area ... Never said anything different . Actually majority of london post ...
Hi I like to say hello to the smarty family My name is Paul
HiI am confused and worried I have costed my account too high in pounds trying to have 2 sims on my account. I have organised a group to put it on and have ordered a new sim which I will activate and add to the group but find the monthly costs keep a...
Hi, I’m on a 30gb plan, but it’s actually double data so 60gb.However this time when it renewed it has carried over the unused data and now shows 60+ out of 90gbI’ve searched but can’t seem to find anything out about this.
How do I get my password for internet
My phone number has allegedly sent an SMS to 00447537452514 at 18:03 on 01/11/2023, when I did not. There is no record of the text on my phone, but it shows up in the Usage history on my dashboard. This is very concerning. This number has hundreds o...
A few months ago, I got a Smarty SIM for use in a mifi router and elected for a 40GB@£13/month plan that is currently off auto-renew (i.e. expired). A friend told me he has a regular plan for his mifi device and I see that I can get 100GB for £12/mon...
I took out a Smarty account using a Bonus Sim a family member had with their Sim, on Monday. After some trouble getting it activated, I finally was able to select a tariff. Then I submitted my PAC - all before 5pm. It's now Thursday, so by tomorrow i...
Why is my Internet TV box not working with my unlimited Smarty data sim. Every time I log in, my TV just freezes. I went to Africa on holidays with this box and the Mi-Fi router I had over there was working just fine with my Internet TV box but it’s ...
Hi guys, I've just got a ZTE 4g router and a smarty unlimited data SIM but it will not register to the network, I've changed the APN settings and tried everything else I can thing of but it will still not work? Anyone have any suggestions or came acr...
When I try to phone the passport office on 09135 950999 I get a message saying, "Sorry, you have not been given access to that service."I have £10 credit on the account and a package with unlimited calls.I've checked alternative number websites but t...
Can I connect a GPS 07 tracker to my smarty account what SIM card do need
Just had a call offering me a discount on my 3 mobile account. SCAM BELLS RINGINGAfter trying to get caller to confirm they worked for 3 they wouldn't .When asked why calling me they said my number was on a 3 account. I said I didn't have a contract ...
Hi here refund never arrived this peoples is scammers 100 email not sorted out money never come back awful poor service scammers scammers scammers
Tether in eu
After nearly 30 emails/messages with different Smarty personnel, I find myself £12 out of pocket! They wont refund me £12 for a new sim for my partner that never arrived and on trying to activate a 'replacement' the sim was listed to a different numb...
I have activated my sim and after a couple of days have found a full screen message on two occasions appearing to be from Google. I then have to deactivate the sim and replace it. Having gone through the preceding moves, I can use the phone and the m...
