You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
My phone number has allegedly sent an SMS to 00447537452514 at 18:03 on 01/11/2023, when I did not. There is no record of the text on my phone, but it shows up in the Usage history on my dashboard. This is very concerning. This number has hundreds o...
A few months ago, I got a Smarty SIM for use in a mifi router and elected for a 40GB@£13/month plan that is currently off auto-renew (i.e. expired). A friend told me he has a regular plan for his mifi device and I see that I can get 100GB for £12/mon...
I took out a Smarty account using a Bonus Sim a family member had with their Sim, on Monday. After some trouble getting it activated, I finally was able to select a tariff. Then I submitted my PAC - all before 5pm. It's now Thursday, so by tomorrow i...
Why is my Internet TV box not working with my unlimited Smarty data sim. Every time I log in, my TV just freezes. I went to Africa on holidays with this box and the Mi-Fi router I had over there was working just fine with my Internet TV box but it’s ...
Hi guys, I've just got a ZTE 4g router and a smarty unlimited data SIM but it will not register to the network, I've changed the APN settings and tried everything else I can thing of but it will still not work? Anyone have any suggestions or came acr...
When I try to phone the passport office on 09135 950999 I get a message saying, "Sorry, you have not been given access to that service."I have £10 credit on the account and a package with unlimited calls.I've checked alternative number websites but t...
Can I connect a GPS 07 tracker to my smarty account what SIM card do need
Just had a call offering me a discount on my 3 mobile account. SCAM BELLS RINGINGAfter trying to get caller to confirm they worked for 3 they wouldn't .When asked why calling me they said my number was on a 3 account. I said I didn't have a contract ...
Hi here refund never arrived this peoples is scammers 100 email not sorted out money never come back awful poor service scammers scammers scammers
Tether in eu
After nearly 30 emails/messages with different Smarty personnel, I find myself £12 out of pocket! They wont refund me £12 for a new sim for my partner that never arrived and on trying to activate a 'replacement' the sim was listed to a different numb...
I have activated my sim and after a couple of days have found a full screen message on two occasions appearing to be from Google. I then have to deactivate the sim and replace it. Having gone through the preceding moves, I can use the phone and the m...
Do I get charged loads for using my data in Egypt
Hi can anyone helpi am new to this phone, my new number when rung gives a voice. Mail answer that the number was unavailable any help appreciated Linda edwards
I changed my network from Giff Gaff to Smarty due to WiFi calling. I ported my number over from Giff Gaff which has been successful however if I go into settings > phone it says my number is the smarty number and not the ported number. It is now t...
I have just activated my ipad sim and it is only saying 3G connection. My ipad could get 4G with my old provider.I see Smarty are stopping 3g soon. Any reason with i,m only getting 3g???
Hi. I just activated my new data plan sim on my iPad and it’s showing that it is only 3G. When I was with giffgaff I could get 4g. What happened?
Hi, I have been charged twice during the last 8 months, the payments appear in my PayPal but not in Smarty’s dashboard and I can’t get help in the chat. Can I talk with someone willing to see proof of payment from my autorenew service? I’ve had to tu...
