03-09-2023 10:50 AM - last edited on 09-18-2023 01:36 PM by YulianK
I am trying to set my Huawei mobile wifi up with smarty sim card (which I have registered and activated) however, it comes up with registration failed, how do I conect it?
03-09-2023 11:00 AM
Probably best having a web chat with Support team as they can access your account if necessary.
Is this a phone? Are calls and texts working? does your dashboard show that you have data left on your plan?
03-09-2023 11:01 AM
Is your Huawei device network locked @Marie_Tour?
They're often network locked, so might not work with a SMARTY SIM card.
03-09-2023 11:53 AM
Hey Marie_Tour
I would make sure the sim you have is activated first, here is a guide to help. https://bit.ly/3yqoSYA
04-25-2023 03:53 PM
Did you get yours to work? I just got mine but having trouble getting it to work as well.
04-26-2023 09:24 AM
Nevermind, it seems my sim isn't active 😕
06-26-2023 09:39 PM
Did you get help with your question. I'm having the same problem.
09-14-2023 06:13 AM
Did you get yours going? I gave up.
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