Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Anyone else in WA7 area having phone problems making and receiving calls
I have just joined and bringing over my number and 2 children under 16 numbers. I set up a group plan and included them. Have activated my sim and waiting for number to come across. Are the under 16 numbers being activated at the same time? Or do the...
I joined Smarty from Vodafone. I ported over my number and all worked ok. Today i updated my payment method and turned on the auto renew. My app now says ACCOUNT CLOSED ? WHY ? I tried to re-join followed all the instructions and it asked for a payme...
My daughter’s phone is in my group plan. I move this from my group account and set up her own account.When I try to remove it from my group it says she doesn’t have her own account to move it. But I can’t create an account for her unless she orders a...
I've had poor and often no service for 10 days now. I live in the Liverpool 5 area. Smarty says there's an issue which they're trying to fix. For ten days? I believe I'm entitled to compensation but how do I ask for it?
Bought a camera for security, installed sim card and memory card but still no connection . Any ideas? Have emailed the camera company also
I am trying to activate wi fi calling on my first ever smart phone motorola g54. Just switched to Smarty but cannot open any of the articles on wi fi calling. Nor can I get into any of the settings for wi fi calling. I wonder if I need some other set...
I bought a smarty sim card on ebay becuase im early Dementia and the number was easy to remeber. Then i found out my 5gb data was kept ny Smarty after I bought it. That Data is mine, i buy it. Like my sky card it rolls over, why, becuase if you pay f...
Hello, hope someone can help.Since this morning, I’ve not been able to access most of the apps on my Smarty phone.Tried the usual (switching phone on and off, removing and replacing the SIM card) but that hasn’t worked.I had a similar issue in Octobe...
Hello I am in Costa Rica and find I need to be in a position to make/receive calls when WiFi not available to use WhatsApp. Am trying to buy an Add On but I keep getting told to try again later. Do Add Ons have to be bought before leaving the UK? I...
For the last month I have been unable to make or receive calls in the M34 7 area occasionally it will allow me to call out or receive a call but the call drops out after about 2 minutes, everytime I have checked the network status on both the Smarty ...
My mobile phone sim arrived & working fine. my data sim for my router i need to cancel that just now.The £18 has been taken from my account,so can this be returned to me,thank you.
Every time I log into my Smarty online dashboard I get a Smarty 'New Log In' email. How can i prevent these emails being sent every time I log in, its so annoying!
I seem to have a recurring issue with this service or lack of it. I am suppose to get free text to SA - they don’t work I tried the not do help desk made adjustments to the iPhone still no joy. Is it simply pointless and should I try an alternative ...
I am unable to make or receive voice calls since yesterday. Can via WhatsApp, so must be network The outage with Three yesterday was resolved as it says on SMARTY dashboard. But I still cannot make calls..even to my voicemail.I am in London EN4
How can I redirect all calls to voicemail?I know how to set up call forwarding to <number>, but have not been able to find out if there is a number I can use for voicemail.Asking as I will be travelling to India and don't want to risk incoming call c...
I have a new data sim for my TP Link. can I register it in the TP Link or do I have to put it in a phone to start
