BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
can I use same size SIM in a different phone?that takes the same size SIM & also unlocked? thanks
I have an add on plan and correct settings in APN (mob.asm.net) but when I call i get a "sorry you have not been given access to this servivce" message. Any help out there?
I understand EU roaming is limited to 12GB per month. From what I have read can I change my data only plan from from 15GB a month to say 100GB a month then buy a 3 day roaming pass and that will give me access to 100GB?Secondly, is there a limit to h...
How do I change the SIM card delivery address?
I purchased a cheap 4G router on ebay, a ZTE MF286D 4G/LTE which may possibly still be locked to Three network. I assumed this wasn't a problem if using Smarty.I haven't been able to get it working yet, it just says the SIM is invalid. Is there a cle...
I recently activated a unlimited data only plan sim, which I’m using in a Huawei Mobile Wi-Fi 2 hub. The 4g signal strength is max bars but the download speed is often between 0 to 6m, although upload often far better at 10 to 15m (if only it was the...
I am a group owner & have ported (pending) a members number now wish to port own number, while trying comes with member number & no option to change
Any problems with network signal.Never had weak signal before.?
Hi. Just set up my son with a new phone and wondered if on an under 14 sim can they access their own dashboard to check their usage and data etc?I’ve tried a few times as obviously I can see it in my dashboard as family account holder but can’t seem ...
Has anyone used SimOptions eSIM in North America ? They say to switch off installed (SMARTY) SIM. I have seen other conversations about Airalo eSIMs with which the SMARTY SIM can be left on and you can switch between them for texting.
This android phone does not connect. Have re booted this but does not work.
Could you please give me the put code so as I can disable the fixed dialing
My fone rings if the screen is open but doesn't ring when the screen is off
I am not receiving calls from mobile number and cannot make any outgoing calls to mobiles
Hi all, does anyone have experience of retrieving a number after PAC expired ? I missed the deadline to renew or transfer my number, it was a number i originally transferred to smarty but not my main phone so not used over winter. Customer chat unabl...
My new sim will not work at all
How do i reactivate my smarty account. Ported to EE on 14-May and would like to return. When i try do a new purchawe on Smarty.co uk it asked for email snd login, then says i have an account and when i login successfully, it states the account is clo...
I registered my husband with Smarty some time ago, I am the account manager inc my email. I decided ti take a group plan and transport my old mobile number to smarty. Unfortunately the mobile number that I wanted to import has replaced my husband's n...
I cannot make or receive mobile calls to my mobile
