Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hi need help quickly it said my plan is paused but I can’t renew my plan I go abroad on holiday soon and I need to fix this asap
Is anybody else experiencing network issues in Liverpool, near The Plaza (L3 9QJ)? network checker showing the error. No updates on it.
I decide to get a data only sim delivered but never arrived,but the £18 has been taken from my account.I have decided not to go ahead with this so could someone get in touch with me about cancelling & returning my payment,thank you.james bingham
I can send\receive texts but cannot make or get phone calls .My phone is Realme C21 .4G compat . VoLTE enabled . I left Smarty with same problem in December . Phone worked fin on other network . Rejoined to find same old problems . Any ideas ?
I can not send nor receive calls from my Samsung SM-G390F nor my Samsung SM-T575 using the same SIM at my home location NN14 but can if I travel 6 miles away. My Sim works in another person's Motorola device, at my home location, and his lebara sim w...
I have had 2 days where I cannot make or receive calls. Why have Smarty not contacted me to explain and offer compensation? I am now looking for a new provider this is not good enough.I have my own small business and I don’t know yet how much this ha...
Why can I not get 4g in Spain
So, I was in Italy for a week last week and I got around 6 days of usage of my Smarty SIM without issue. Without notice, no texts or emails, being sent to me, the data went off and wouldn't reconnect. I tried all the recommended solutions on here but...
Voicemail good morning my voicemail is not working my phone (Iphone8+) rings 5 times when someone is calling then just cuts off without my voicemail jumping in. Please advise me if the problem is a Smarty issue. kim
Hi, so on iPhone I go to log in to my WiFi smarty log in page comes up, I log in, it sends a one time passcode to email. If I go to email to get code, WiFi log in page closes so then the loop starts again!how can I get passcode without WiFi log in pa...
Both sims are currently with smartyUnder settings/about phone/slot 1 shows the phone numberslot 2 says unknown.
Just wondering if anyone has had this issue. Recently moved to Smarty from EE now that Wi-Fi calling is available and which is the only option for me on any network at my address. I never use voicemail and found that the default position was that my ...
Hi,I'm considering ordering a data only SIM, as a group owner for use in a phone, but the restrictions on a data only SIM seem a little unclear, if anybody could clear these up, it'd be great:1. The phone wouldn't be able to make calls or text (SMS/M...
I have a samsung s21 plus it's 4 and 5g capable the voLTE is turned on and I still haven't been able to make or receive a call for over 2 days. And just trying to find an answer is driving me mad. If I get sent round in any more circles I'm off to ch...
Been fine with Smarty for months then at some point in the last week I've been unable to make or receive calls. Had this before with a porting issue last year which Smarty kindly fixed.Tried sim in another phone and no change.Samsung s10.
Hi,since the network was down yesterday I still can’t make or receive calls on my iPhone.I s anyone else still experiencing this issue in the Manchester area. Smarty- please sort ASAP! Thanks
I have not been able to make or receive calls since yesterday morning. When I’m not in range of WiFi it says I’ve got 5g but the data doesn’t seem to work. Has anyone else had problems?
