BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I've lost my SIM card and need a new one I've been going round in circles.i can't remember my password so just hitting brick walls
I joined SMARTY last month and ported my number from my previous network provider (THREE). All seemed to go well: this number appears on my SMARTY dashboard and calls/messages are coming in, plus this is the number that shows for me when I contact ot...
Have been with smarty for years, but once in a while a get zero to no data reception. I live in the very centre of London (Lancaster Gate W2) Any reason why I'm having trouble, or is it problems with local antenna. At the moment I'm in the park, as I...
My old number transferred ok and works fine but the new SMARTY SIM number is still displayed in my iPhone settings against the installed SIM which is confusing. That’s the number actually printed on the SIM and I confirmed that it’s not related to my...
Hi, I transferred to Smarty today, with my old number. Unable to send iMessage or FaceTime from it, FaceTime goes through email & just doesn’t send iMessages. (I’m logged into WiFi). I have tried adding number, turning both apps on & off, network ...
I have several 2GB data sims on 30 day rolling program. If the data runs out before the end of the month can I top it on and if so, how do you do it?
I just ordered a new smarty card and plan and chose to keep my old number. After activation, can I still use my old sim card? My phone is a bit broken and it may be tricky to take off the sim tray.
I've changed the app as instructed, did that a year or two ago in fact. I can use data, but neither me, my wife or my daughter, all on Smarty, can make phone calls. We get the message" You do not have access to this service" when we try. Any ideas?
Hi, I joined smarty a long time ago and transferred from O2 with a PAC number. My phone has been working fine. today when I went onto my dashboard it was asking me to re enter my number and add a pac code to transfer my number to smarty. I am a litt...
I'm in Spain, can access data ok but phonecalls are not allowed, not to local numbers, to UK numbers or UK mobiles. I thought I could use my plan here like in the UK ?
I have an activated sim from smarty. How do i port my current number over. Baring in mind it was already activated to test network first. So cant restart the process online without entering other detailsThanks
Hi everyone!I can't seem to download video on Smarty. I can stream 4k video to my TV and download other content with no problems, it'd just that video podcasts never download on any device. Does anyone know how this can be solved?Thanks in advance!
Hi. I lost my sim card. I want to Replacement My card
Just transferred to Smarty, How can I change how many rings go to voicemail , it seems to be lot of rings before voicemail picks up
How do I do it?
Why my FaceTime won’t active
