22-12-2024 17:33 PM - last edited on 17-01-2025 13:46 PM by YulianK
Hello, I lost my SIM card and I need another SIM card with the same number, please.
23-12-2024 10:44 AM
here is a guide to help https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
17-01-2025 14:26 PM
@KaramOs_1970842 You can get one via your Account Dashboard and the info will be in the article quoted by @Rebekah_150 .
Don't forget that your account will probably be suspended until you activate the replacement - this is a security issue to protect you if someone else has your sim.