Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why can I not make calls, or use the internet???? This is the second day!
When will my old number come through
Hi, be interested in relevant comments! We have two iPhone SE's running on 3's network via Smarty. We also have Home Broadband running on the 3 mobile network. For some time, prob a good few months, we have random problems with making and receivi...
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So basically I'm new to smarty and I know that there is an outage with 3 atm. But what's going on that its saying they have refunded my order but its still awaiting my number like the sim card is still on its way I'm not sure what to do.
my mobile data network problem my network not work
Still cannot make or recieve any calls from 11.30AM - now 9PM - NOT GOOD ENOUGH SMARTY!
Hi. We have 2 samsungs and 1 iphone in the house and today we can't make or receive calls. Texts work (in and out). The mobile signal is very poor here so we always use wifi calling and until today, that has worked fine. I've tried the old reboot...
I have no access to my sim since last night. I understand 3G is being phased out but my phone is compatible with 4G so I don't understand why my Sim is not allowing me to use data or make calls. I have gone to Sim settings but whole section is greyed...
My data usage history shows zero in-plan data usage from last August onwards but my out of plan data has gone down by approx 12GB in 5 months, which equates to my normal data usage. Has anyone seen this before?Support don’t seem to get it even with m...
I seem to have a ‘travel’ sim and a ‘primary’ account and have no idea how or why! help?!
My daughter also smarty user is experiencing the same . Anybody else having issues ?
SMARTY please can you make a statement?
Is there any way I can sort my Smarty SIM on my UK mobile so that I can send Texts back to a US mobile number? I am receiving messages but can't reply
I have purchased an international add on but still not connecting to network here in Australia??? Any solutions ??
Travelling around Spain and cannot now get a network as they say we are not secure in the WiFi Connection fed up of trying to get through to Smarty Team fo you suggest I buy a Spanish sim card
Hi every now and then my call will drop iv tried changing phone so I know it's got to do with my SIM Has anyone encountered this issue
I've recently noticed that my reception has been terrible at home, I can't make calls and I don't receive them. I'm now on the Vodafone network not the Three network I used to use, my reception has dropped. I've used smarty for about 3 years. Has the...
We have 2 numbers on our account. When we ported numbers over there was some confusion and our main number did not port over. Smarty managed to get the number back, but then it was not the main number on our account. Can we swap them back so the r...
I have gone through the Parental Controls a couple of times now and given my credit card which as had the £1 taken. I also received an email saying they were turned off. But still I cannot get to a website which appears to be blocked when using the...
