BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I am a group owner & have ported (pending) a members number now wish to port own number, while trying comes with member number & no option to change
Any problems with network signal.Never had weak signal before.?
Hi. Just set up my son with a new phone and wondered if on an under 14 sim can they access their own dashboard to check their usage and data etc?I’ve tried a few times as obviously I can see it in my dashboard as family account holder but can’t seem ...
Has anyone used SimOptions eSIM in North America ? They say to switch off installed (SMARTY) SIM. I have seen other conversations about Airalo eSIMs with which the SMARTY SIM can be left on and you can switch between them for texting.
This android phone does not connect. Have re booted this but does not work.
Could you please give me the put code so as I can disable the fixed dialing
My fone rings if the screen is open but doesn't ring when the screen is off
I am not receiving calls from mobile number and cannot make any outgoing calls to mobiles
Hi all, does anyone have experience of retrieving a number after PAC expired ? I missed the deadline to renew or transfer my number, it was a number i originally transferred to smarty but not my main phone so not used over winter. Customer chat unabl...
My new sim will not work at all
How do i reactivate my smarty account. Ported to EE on 14-May and would like to return. When i try do a new purchawe on Smarty.co uk it asked for email snd login, then says i have an account and when i login successfully, it states the account is clo...
I registered my husband with Smarty some time ago, I am the account manager inc my email. I decided ti take a group plan and transport my old mobile number to smarty. Unfortunately the mobile number that I wanted to import has replaced my husband's n...
I cannot make or receive mobile calls to my mobile
What’s the latest with eSIM availability please?
Hi. I bought a SIM card to activate and swap my number form GG tries to log in, seems I already have a login?So I log in, try to activate my new card, transfer my number and top up I complete all the steps, it skips activating sim and orders one to m...
I wanted to get a data only sim. I already have a long standing account with Smarty. Completed form and got to the confirm and pay button but it does not work. Have cleared cache and history, tried a different browser and spent far too long with cust...
Is there any way I can sort my Smarty SIM on my UK mobile so that I can send Texts back to a US mobile number? I am receiving messages but can't reply
Hi Smarty community,I am posting every day to an update of my ongoing port problem.In summary, since joining Smarty I have been unable to receive any call or receive any texts which I normally use for 2FA/MFA.I am hoping that one day, someone within ...
