BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
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Hi,I have someone who calls me all the time when they know I am busy and can't answer the phone. Every time without fail, they leave childish voicemail messages which get annoying. I don't want to block this person as I do need to be able to contact ...
Possibly a real easy answer to thus and I'm just being stupid.Been a Smarty user before but starting again as I need a sim in my old phone to use for work purposes.Activated all good, it's attached to my personal email so picking up all my personal e...
Hi All,I've just come back from Spain, my Roaming worked fine apart from Calls to UK Landlines and Mobiles. What seems strange is on a recent trip to Poland with the same phone, SIM etc everything worked fine.Please could anyone advise why this may h...
... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifies me it's gone through? Any ideas? I've cleared th...
I am using a Smarty SIM in a Huawei Mifi router, currently roaming in the Netherlands. I made the lteration to the "3" APN as recommended for foreign use, by changing the APN to mob.asm.net. All is working fine and I am roaming on the KPN network, bu...
When I call a landlines, they simply cannot hear anything I say. However, mobile devices have no problems. Smarty says I have perfect connection and no matter where in the UK i call from, i still get this issue. I've had this problem for years now an...
HiI have 6gb of data left, it runs out in 20 days. I'm in France and would like more data.If I purchase an extra 15gb now would I lose the 6gb I already have?Also, can I keep purchasing 15gb, say every two weeks or am i limited?
I have just got an only data sim to power my gadgets at home. But I simply can't connect to the Google nest hub!!!Can you, most kindly, advise me?
Did anyone else get thus message with data switched off today at 2.45 to 3.30 Sunday 26 May? It also happened last Sunday as well
Waiting for a replacement sim card one week and still waiting .. ordered again and no email confirmationspoke to support in the chat and told me to order again, but I don't if it gone thru or not because no kind of confirmation and support left ...
Hi. I'd like to cancel under the 14 cooling off period, as the data and phone signal is not as good as other providers in my area.I have already tried using the chat service, but did not receive a response.Thanks
Hello, can I use the card in a Wi-Fi route?
hello, can I use the card in a wifi router?
existing customer bringing three existing numbers (my family) to Smarty, one has gone fine however another has ported to me removing my number and porting my daughters number to me. Help please
Hi, I need to ring Spain asap from the UK but my phone is not letting me. Can someone help. Thank you.
My do not disturb is automatically on and I can't turn it off and also can't make calls and not receiving notifications on some apps. Can you help pls
HelpNo SIM that works,lost ported number.The app says the number has ported over, but the SIM shows no recognised number,so the phone doesn't work.
