Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
So I can’t ring my ee number to smarty number
I am a pensioner so don't use the phone often but I heard landlines will be coming to an end so smarty was the answer but each month I will have a surplus, do I pay for a top up every month or can I carry this over?
Why does my plan keep pausing despite the fact I’ve got it on auto renew?
Hi,I've a Poco x5 pro 5g and recently it's updated to a new os (hyper os from miui) cept now the data is being used massively, I've a 10gb till used but that's going down fast and advice, pointers?I'm usually on 60gb and get to about 20gb but this ha...
I am currently not receiving texts from some people known to me and organisations (including frustratingly two stage verification codes) while abroad in Australia. Texts from others including Smarty's verification code work fine. I have the releva...
Hi I’ve tried to activate my sim but smarty thinks I’ve ordered one so it’s now impossible to activate the one I’ve got, is there anyway round this
As per title. Smarty has told me my old 3 number has successfully been transferred to my Smarty SIM. But when calling my old number, it says the number is not in use. The old SIM has been disabled.I have restarted my phone multiple times but still no...
Is anyone using the a TP-Link VR100 AC2100 MODEM using ZTZ 4G DONGLE wth SMARTY? If so did you have to enter any settings & what were the settings please?
I opted to retain my old number & it all ported over correctly. However, the Smarty number occasionally appears to display when I make calls or message some contacts. They don’t recognise the Smarty number & so don’t take the call. How do I disable/h...
Hi..I am not receiving any incoming voice calls on my iphone. No calls go to voicemail but voice calls can be made outgoing. Only calls over WiFi fully work. I've checked call forwarding but it's not an option that you can open (it doesn't load up.w...
need to cancel my contract as i havve lost my phone
Hi.I've been waiting for a replacement sim card now for weeks and recieved nothing. I have been trying to contact you but your website is so hard to navigate through.I've not had internet access for over a month now and,I've not used my new sim at a...
Hello.I've Been Waiting For A Replacement Sim Card Now For 3 Weeks And Still Not Recived It> Please Help> Thank You.
HI.Ive been waiting for a replacement sim for 3 weeks now and,still not recived it. Can you please,please help. I'm struggling now as I've not had a phone for almost a month.Thank You>
You can't even send a song text link via text ,looks like I'll be moving on to a better company!
Since last week I have not been able to send a SMS to a non Apple phone. It always comes back Message Sent Failure. What do I need to do besides use What’s App which is not always appropriate ?
Hi all ... Please someone help me with this, trying to find an answer is driving me mad.I set up a family group for my daughter and son some time ago, and added my wife when her contract with another provider ended. As I pay the bill for all three, I...
I changed my data plan last month to unlimited as I need connection all the time like so many, experienced a day with zero connection last week whilst trying to book travel to visit sick mother. Ended up looking at other SIM providers but the sig...
