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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 30127 Views
  • 490 replies
  • 7 kudos

Calling and texting abroad

I have paid for an add on but think I did the wrong one I want to text my friend in America. I paid £5.00 but texts still not going through 

Router forwarding number

OK, not sure if this is possible, I have a good data sim in my phone, I wanted to put this in my camper router, works fine, but obviously I miss phone calls and texts, is there a way to forward those to let's say a basic sim plan number, can't just u...

2 hour call limit

The call cuts after 2 hours with everyone only on normal call. Any solutions?

Tyrone by SMARTY Pioneer
  • 5486 Views
  • 12 replies
  • 0 kudos

Netgear M1

Hi I have just been away to the eu (France) with my new unit with a new activated SIM card switched it on to use for my tv and nothing happened just said no internet what bid I do wrong. 

Full 5 bars 4g signal but internet terrible

I have checked network but it says perfect with no issues. I live in Chelmsford Essex and work near Stansted 2 totally different areas . Both have almost no internet although my signal shows four five bars with 4G. This has been going on for almost a...

Connection drops out overnight

We recently switched to a Smarty SIM in our dongle which we currently use for home internet (long story as to why). The connection seems pretty good during the day and evening for working, streaming etc, but in the morning we find that the internet c...

Hannah82w by SMARTY Pioneer
  • 328 Views
  • 0 replies
  • 0 kudos

Resolved! I pay £20. Others pay £15. I'm not happy.

I am a new customer today. I have signed up for unlimited data £20 per month. I see others are being asked to pay £15 per month for same. Smarty did not tell me. I am a sucker.I do not want to pay £20. I want to pay £15. I am regretting joining Smart...

skajd by SMARTY Pioneer
  • 753 Views
  • 2 replies
  • 0 kudos

Smarty number

Hi I changed to smarty a few days ago. I transferred my old number over which when looking into settings I saw, but today I've since seen it's smartys number they gave me? Also I've had problems connecting to my internet last 2 days so I'm not sure i...