BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I have a smarty data sim in a GlocalMe WiFi hub in my motor home in Spain. I was expecting it to work ok upto the 12GB use allowed, but the hub is telling me that the chip is not activated/unrecognised? Any advice would be appreciated.☺️
International roaming not working
Good Morning,l inserted my new SIM in side my since 14 of June 2023 this Month, and informing me that it will start working on 15 June 2023 the next day but as l am texting this to you,my SIM is not working, showing No Service and on the SIM Showing ...
Email Me for your Respond
How do I get money back on unused data?
I’ve got £20 in extra add on’s to enter daily competition but I only get to use it once , after that my attempts fail why is this?? please advise me if I’m doing something wrong
hi I recently joined smarty from o2 and transferred my old number over.i am finding that any new contacts i am texting are getting the smarty sim number i got before i transferred??
Sim not arrived, want to change my delivery address
I often have no signal at my new house. Not a sausage. WiFi is great, though. The problem is that if I don't have at least one bar, my phone won't even try to make a call. So long as I have a bar, it'll use WiFi calling and all works great. My impres...
I am looking for new phone please
I’ve put a new smarty sim into a netgear nighthawk M1 which I want to use abroad in the eu. I’ve put in the APN settings but the device is showing that roaming is off. Any ideas how to deal with this? Thanks
Is anyone else very disappointed that Three are tying up with Vodaphone? Smarty "the honest company" will now be part of the Tax Avoidance company Vodaphone. A company who openly admit they actively avoid paying UK tax to line pockets of shareholders...
Hi,I am on the "8GB, commitment-free SIM plan", but I now need to receive some calls from the UK and hence need to top-up my account whilst abroad (outside EU).Can I do this remotely via my credit card? - as I do not have an option to go to the local...
I would like to add another person to my group. He is currently neither on Smarty/Three network so I presume I need to order a new SIM for him but I cannot seem to find where to do this. I know which plan I want but there is nowhere to click to or...
Taken me 15 days to figure this out and now have only 15 days remaining on group plan monthly SIM. Can I re-set the date of activation/ payment period to today as its now started using data since I found my mistake 30minutes ago. Thank you in advance...
Do smarty have an E SIM for an Apple Watch ?
Hi,I have my own domain and email address and I can send and receive emails from my phone whilst connected to wifi, but the moment I come off wifi and connect to Smarty, I can receive emails but not send them. They sit in my outbox unsent until I con...
