You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I have a wifi unit in my motorhome, use it for basic internet browsing etc via ipad, do I just need a data sim in this case?Thanks
My phone will not connect to another mobile telephone number. I am a new customer today please can you help
Quick question on data only SIMs, from what I can see there doesn't seem to be any reason to purchase them over a standard sim that offers more data for a better or similar price point?I'm after a second cheap sim for use as a backup and occasional r...
How / when do we get our £10 for friend referral?
Why you charging £20 when offer was £15
Hopefully I can receive calls too
Well it's now the 23rd of February and have been completely cut off from recieving calls texts and basically using smarty. It completely went off on the 14th Feb after arriving in France on and emergency visit so was cut off at the airport not being ...
My account was closed when I ceased using my SMARTY number during the pandemic (2020).I did not port the number to another network.Can I re-activate my SMARTY account using the original number?
I’ve been happily tethering from my TPLink mifi device using a Smarty data only SIM for a while now, however I have noticed some other Smarty Voice/Data/Text sims that may offer better value for me if I can use it in my mifi device to access only the...
My phone tells me my network isn’t active Network Not Available > Network Not Available >
this is what my iPhone states is the reason why. Please can you help as I need to make several urgent calls? If you set up a new eSIM or insert a new SIM card into your iPhone or iPad, you may need to download the network provider settings for your n...
Support just brings up FAQ's to my surprise links on here bounce all over the place, I am trying to reactivate my account with a new sim I have purchased, or failing that I wish to delete this old account and start from new.. how do I do this? Thank...
Hi all, I am trying to activate a new sim, it wont let me, just says account has been closed ( my plan expired a year ago) I have new sim.. any ideas? atm it just asks for an address for a new sim to be sent. Thanks
My port is successful but I am not able to make or receive telephone calls
Is anyone else experiencing delays when bringing a number over from Vodafone ? my transfer date was 4 days ago . I can call out but cant recieve calls . The new number is not showing on the Smarty app . The new number is showing on my iphone . i hav...
Smarty network slow in Lowestoft
Three of my local masts have not been upgraded yet and as a result I can't use IPv6 while on these masts (probably about 99.9% of the time). I use Three mobile broadband and was having issues with Wifi Calling (it was working on other wifi networks ...
I’ve just started with Smarty and ported my old number from Vodafone. Do Smarty automatically cancel your contract with your old provider?
So I can’t ring my ee number to smarty number
