Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I am corncerned that I am being overcharged eg dialling from Switzerland should be 10 p a min but I seem to be being charged at 100 p. Can I access the detail of my out of plan charges
Hi i ported my number to smarty now my account is not working dashboard showing Account Closed I cant log into account as verification code is sent to old number Not available as New number is not shown contacted live chat are useless cant answer qu...
I changed to smarty mobile last week and had my old number transferred from another provider to smarty when I text people the phone number that smarty initially provided me with is coming through to the people I am texting and not my number Has anyon...
I've topped up and says the payment went thru but won't let me us the Internet or call / txt
I like to have all my important voicemails backed up to my own computer. As smarty doesn’t have visual voicemail I can’t export it like normal. Does anyone know how they can be downloaded? I found this pdf which talks about getting them forwarded by ...
Hi I have my SIM card and wanting to activate it but when I ordered it it asked me to select a date which is 20th on Friday . But I’m wanting to activate it and move my number over straight away is this possible now ?
I have my SIM card in a mobile wifi device ( data only sim )I can’t get logged on with the password given. Is there any trouble shooting for this
These no longer work either on the old voicemail system or the new one (that I knew nothing about)I can set up, delete & edit a DL, but if I go to use one my call is immediately disconnectedThe Chat Bot couldn't comprehend my question & a Support Age...
Hello,With a paused plan does the Sim/number still receive texts? i.e. verification generated texts/ for password etc…? thanks
Currently in Spain on holiday. Should everything work as it does in UK ? Has I'm not able to call mobiles . Landlines work fine and data is working fine. Just not able to call mobiles??
Hi, I ordered a SIM recently and paid 7 pounds but I changed my address so I couldn't get the SIM. Instead, I bought a new SIM in a supermarket and joined a plan which is worth 10 pounds. How can I get 7 pounds back?Kind regards,Elvin Hajizada
https://smarty.co.uk/network-status-checkerEnter your postcode belowNN11 2NHLast updated on 11:15 am 11 October 2023.We’re fixing an issue with our network in this area. Sorry for any disruptions this may cause.Our engineers are working on masts near...
Wife is in Dubai. Set phone up before leaving. On arrival whatsapped home on hotel wifi. Then it’s stopped working. Can’t get access to select an add-on they say now is necessary. Any help please appreciated. (don’t want to make calls or text)
Can my number be ported earlier than said date? You kept telling me to activate the sim, and now can’t receive calls??
Hi, I have a dormant Smarty SIM in my phone, if I rejoin Smarty will this SIM become active or will I have to wait for a new SIM?Thanks
My SIM card doesn’t word I was trying to call and it says I have not been given access to this service
Again until now I can’t use my SIM card, I am here to ask you politely to respect your self
I received a message from smarty that says my phone and number will be ready to use on 13/10/2023 I am really upset I can make a call but I can’t use text message or internet What is your problem?
Hi I community, I recently purchased a new Android phone an Honor 90 to be precise. I've checked my APN settings and it's all correct. But every time I try to send an MMS picture message it fails and says content is not supported. I never had this ...
