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Resolved! Sim won’t work with iPhone

My daughter gave me her old iPhone 11 but it doesn’t seem to like my Smarty SIM. It says’ ‘the SIM you currently have installed in this phone is from a network provider that is not supported under the activation policy currently assigned by the activ...

Wifi calling procedure

Waiting for sim card to arrive. Will the wifi calling work automatically or do I have to set the phone up? My phone (approved on Smarty list) is Google Pixel 6.

Resolved! £18 Unlimited data sim

I am trying to order an £18 unlimited data sim from my dashboard and when I click the view plans and select the unlimited, I end up at my dsashboard with no notification that my sim order has gone through. No email has been sent to state I have order...

Potential Three Vodafone merger

Interesting to hear this morning that the announcement of a merger of Three and Vodafone is imminent.Will be interesting to see what effect that has on branding, and the implications for Smarty and Voxi.

Brookhouse by SMARTY Commentator
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  • 4 replies
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Spain roaming

I have roamed in Spain several times and always have an issue where I I predominantly remain on 3G and not 4g. Or sometimes lose access to mobile data entirely. A friend using EE on the same network (Movistar) does not have this issue and gets a cons...

Erroneous Calls ?

 Just saw in my history these two calls, which I supposedly made just after midnight.Thing is, I was in bed by 22.30 hours (10.30 PM) last night, and the number isnt in my contacts.Can a Smarty representative or a member of the community shed any lig...

Screenshot_20230608-065410_SMARTY_1.jpg
JJP2 by SMARTY Pro-coach
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  • 5 replies
  • 0 kudos

Number switch

How long does it take transfer your old number to the smarty sim . I've been waiting since 4pm on Tues 

America

Morning All, I'm very new to Smarty and not the most tech savvy person. I am visiting America shortly for a Road trip up through Maine. I intend to use Waze when driving. I would like advice on how best to use the Internet when there is no WiFi. Than...

App usage showing i text a random number...

My wife and I have both joined Smarty in the last two days. On both our accounts under usage it shows us texting a random number when we first inserted the sim card. Is this part of the registration process as when I Google the number we supposedly t...

number transfer problem

Hi all. Well what can I say its been something of a nightmare, I switched to Smarty mobile last Friday 19/05/2023 and I read the assurances of transferring my number so I thought ok its only going to be 24 to 48hrs I can live with that. But its now b...

Resolved! Plans

You are showing a £3.50 per month plan, is that suitable for me? I have a plan with Smarty

Cruising

Going on a Mediterranean cruise, Spain, France Italy don't want to be hit with huge data bills. the ship is registered in Bermuda(I think,) What do I need to set my phone up as. I will use wi-fi etc while on shore, but will not be using the ships wi-...

Resolved! Data upgrade

I tried to get the unlimited package for £18 but it hasn’t worked, does anyone have the same issue? 

Rewards

Hey guys, I am new here. Do smarty do any rewards? Thanks, Daisy