Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
In BD21 area, unable to make outbound calls, just silence and the calls aren't getting to the other end. No info on websites. What's the process
Which is cheapest way for internet. Last time went abroad you just used your own data was with vodafone. Now i believe can only use 12 gig then have to pay daily which seam expensive for 2 weeks is this correct way.
Hi. My Brother, who is with Smarty, reffered me to Smarty. He sent me the referral link but i went into the main website to go with smarty and not the referal link he sent me. Is there a way that my brother can get the £10 referral fee after the fact...
how to unblock adult pages
I do miss one thing from three when l changed over the £1 coffee in neroes.
Would love to win the £100 Amazon voucher.
Hi Everyone, Thank you for letting us know regarding your experience with the current MFA setup. Following your feedback we have made some changes and they should be live now. Please make sure to setup your device or browser as 'Trusted' in order t...
We are in Gran Canaria with roaming on and my phone Iphone 15 stays at 4G.. My partners phone Iphone 14 keeps pulsing between 5 bars and then 3G. with roaming on thus no internet access. Not sure why? Any help please
Hi, I’m new to SMARTY and I’m going to Paris in may and then Rome in June. I have a iPhone 12 and I pay for 16gb data plan every month. Do I need to do anything to use my phone abroad or can I just go as it is and it will work? Or do I need to buy an...
My phone signal at home is very poor and I rely on WiFi for access to services. Can I make my phone switch to WiFi operation? Sometimes when I return home, my phone takes ages to swap to WiFi calling. I am using iPhone SE (current model).
How can we clean our communities
My area is good for wifi but ever since they had a satellite down early last year and no matter who I switch too no matter where I go I get 1000s in my ping I'm a professional content creator and I need good speeds on my phone to avoid a land line co...
Hello! I want to give my number to my uncle. Currently I am in Kazakhstan. My uncle needs UK number for work. How can I change my email address to his so that this number doesn’t belong to me any more and I don’t want to leave any personal info conn...
Hi all,I wanted to ask whether anyone else here had a similar problem: when I travel outside of the UK, my iPhone 15 has trouble connecting to the network and getting the data to work. It’ll find a provider, but when I toggle the data on (roaming is ...
Hi I am left with a web chat open & hence I cannot contact Smarty, there is no option to open a new chat? The agent I was talking to previously is now not responding & I have an urgent issue I need support on. Is there an email address for customer s...
