Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have just activated my new Data Only SIM card for use in my tp-link “Archer MR400” LTE Router.The LED’s for the Power & Wi-Fi have lit up but not the Internet.Question: Verify that this Data Only SIM Card is an LTE or WCDMA card.So Have I made an e...
Hi All,Just thought I would share with the community a tiny snippet of the challenges I am facing in trying to get my porting error problem sorted.In summary I have been a new customer to Smarty for 9 days and have never been able to receive any inco...
Hi All,I have not had any inbound calls or texts since joining smarty due to a failed port whereby they didn’t port the “voice in” element of the port.I have spent these 9 days on WebChat every day and so far written 4 formal complaints. There are no...
I'm so frustrated!! I've got a family plan with 4 sims. All 4 have shown no network connection for 3 days. No service issue reported in the area. I've tried contacting chat but messages back and forward are taking forever. I think the person I'm deal...
Hi can anyone help. Going on a cruise to Norway in April. Can l use my inclusive mins and internet while l am there. Thanks in advance.
Brother on Smarty is getting over 80mb download on his Samsung. I am only gett 0.7mb download on Smarty on my POCCO phone. We are in same location so using same mast. I used to get 80mb on Giffgaff. What could the problem be?Do I need to go back to G...
Wants is smarty running on?
My Porting didn't go through correctly. I'm unable to receive calls and text from anyone on the Vodafone network. I had this problem since the 8th of January!I'm unable to receive calls from my husband who is on Vodafone I can receive Three, EE and O...
Hi,Can anyone help on this. My number ported on Wednesday (12th Jan 2024). I can make outbound calls and sms texts with my ported number but I cannot receive calls or texts. Calling my number just results in "The number you have called is not recogn...
I'm on deviant art but I cannot log on to my account with my phone as smarty think it's adult which it's not it site to express creativity with art any chance on unblocking it?
Hi.Since going back to work this year I have found that I'm now getting very bad reception. I had never had an issue in my workplace since joining Smarty last year and was really happy until now. I changed to a new phone in December and the 4G covera...
A couple of months ago my smarty signal got worse and now it's got to the stage that I am struggling to even send a text no matter make a call! So frustrating, signal checker says all ok! I put my entire family on Smarty and we are all the same. Big ...
Can you use your data abroad
My best bargain this year was an IPad for my daughter. She’s autistic and has always struggled with her learning. I applied for a “family fund” grant for her and had a brand new iPad delivered 4 days later completely FREE. They help support families ...
Hi,I signed up to Smarty and provided them with my PAC Code at point of order (from reading other threads this is probably where it all went wrong!).Received my Sim and activated it. Port was delayed by 3/4 days. I had no service from my previous pro...
An automatic update to Android 13 in December 2023 has removed WiFi calling. Prior to the update, my moto g32 happily supported WiFi calling. As I chose Smarty because of the WiFi calling I am unlikely to keep my Smarty SIM unless this is rectified. ...
HOW DO I TURN OFF MY VOICE MAIL
