Taking to long to get online

[StacyGa_2527298]

So my sim was activated at 5pm today and I’m still not able to get online?

[MSF]

@StacyGa_2527298  Have you checked your account dashboard? It should show your allocated mobile number and also the active Smarty plan.

Also worth turning phone off for a minute and then back on to force it to connect to the network.