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Taking to long to get online

StacyGa_2527298
SMARTY Pioneer
SMARTY Pioneer

So my sim was activated at 5pm today and I’m still not able to get online?

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@StacyGa_2527298  Have you checked your account dashboard? It should show your allocated mobile number and also the active Smarty plan.

Also worth turning phone off for a minute and then back on to force it to connect to the network.