Why is it’s taking Sooooo long to move my number over from Three???? I was advised it would take 24rs.
I activated my Smarty SIM card on the 17/06/25. The first date I was given for my number to be transferred over was 20/06/25. This changed three times already 23rd, then 24th and now the 25th.
There appears to be NO one I can call to resolve this or move the matter forward.
This doesn’t give me a good first impression of Smarty and I getting anxious that I will lose a number that I’ve had for 25 years because Smarty and Three can’t seem to communicate properly. I’ve logged a complaint only to be told that someone will come back to me in 7 days.
This is simply NOT good enough.
