You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
In the vibrant landscape of telecommunications, the potential adoption of eSIM technology by Smarty heralds a new era of convenience, security, and environmental stewardship. This leap forward promises seamless carrier switching, allowing users to e...
It displays an account e-mail address from two changes ago, and the usual Khoros field to modify that information is absent, so how can it be done? Surely I am able to freely redact and modify my own personal information?
SMARTY intends to disable their 3G network in +2024, per https://smarty.co.uk/3g-switch-off. This is problematic for me, because 3G is all that I occasionally receive. However, entering NR11 7HP into https://smarty.co.uk/coverage-checker demonstrates...
Hi ..got my replacement Sim ..activated but won't connect to network . Tried everything but it isn't connecting ..thks
I gave just ordered a replacement and someone on the forum sent me this message is this true ??If you change it, the new replacement should have the same profile as the existing one - bearing in mind that a replacement is usually for one that is lo...
Hello SMARTY,I have recently transfer from another network to SMARTY but I start having issues with the network. Currently, the person who call me can’t hear the ringing tone in your phone while calling me but I receive call anyways. I have spoken wi...
My daughters having trouble with her old friends they are calling her giving her grief how do I go about changing her number but staying with smarty
I use a SMARTY data only SIM card in a wireless router to give me my home broadband and wifi connection. It all works brilliantly except for one thing: One of my mobile phones is on Three (pay as you go). I have realised that when my laptop, phone, ...
Ever since the outage on 2024-02-09, the “Personal Hotspot” setting disappeared in my iOS settings and when I go to “Mobile Service”>”Set Up Personal Hotspot”, it says “To enable personal hotspot on this account, contact Three”.Help please.
App Constantly logged out every day, so will have to go back to my previous network.Smarty not mainstream yet.
Hello,i have accidentally used STAC when carrying my old number to SMARTY. I received communication that my old number got cancelled today. How can I restore it?Many thanks
Tried reaching out to customer services but no reply regarding me and my partner going onto Smarty but unfortunately her phone is saying Mobile network is unavailable after working good for three days. I've placed her SIM card in two different mobil...
Can you please resolve my problem with the SIM card
How long does it take for my phone to work
Hi all. I've just transferred my old number from 3 into my new smarty £20 unlimited sim. However I realise I have the data only sim. So can I change the sim to unlimited everything outer do I have to get another sim and can I transfer the number to t...
Hello all. My hotspot function is not available. Am I to assume that is because of the red message when you log in saying engineers are working on a problem? are others having similar issues?
Hello - I only get 3G in and around Knaresborough - when will this upgrade to 4G?
