Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi when making calls phone breaks up and caller seem to be in the distance
Is it possible to us smarty in new Zealand,without incurring a large bill
my network is stilll 4G network, why? It is not change to 5G network.
I purchased an internet dongle for my Dad's Laptop 18 months ago with a 4GB monthly allowance. He only sends e-mails and does a bit of light surfing the net.Everything was fine up to a few months ago (he was getting through 2-3GBs a month). Then sudd...
Wiii you send me a new card for 5G connection?
Hi I'm new to smarty
If the unlimited data SIM is £20 per month and the unlimited data plus voice and text, is £15 (current offer) is there any reason not to go for the cheaper voice and data plan to use for data modem/router in the UK and as a roaming SIM when travellin...
Is smarty part of the airtime rewards programme just moved from EE
Greetings. If I was to order a data SIM for an ipad would I be able to take it abroad and use the data like I could with a regular phone?Would I need to set it up for roaming first??Cheers.
This is a test posting. I can't see the posts that I have made and at the moment SMARTY don't seem able to help me.
My Porting didn't go through correctly. I'm unable to receive calls and text from anyone on the EE network. I had this problem since the 2nd of January!I'm unable to receive calls from my partner who is on EE! I can receive Vodafone and O2 calls but ...
I have tried to follow the instructions for setting up my phone (huawei p30) to use abroad but they are not compatible with my phone. There is nothing under settings called 'wireless & networks' or 'connections'. I have found 'Access Point Names' und...
Anyone having problems making a WhatsApp video call. I've tried and it just tries but then says connection failed.
My usage history is not showing before Jan 2023. The history was showing for 2022. How can I access it?
Lost service after storm 2/1/24, no mobile data in data sim. Network status check no reported problems, apparently!
Ever since first activating my SIM I struggle with loading even basic text websites. Streaming music, one of my main uses, is impossible. I can often only buffer about 30s of a song before the internet bugs out or fails.Over half the time I have no i...
I need to call a customer service centre with a 00800 number but phone won't allow it. How do I enable this. Thanks
I use the unlimited data only sim in a tablet, using it as a hot spot to get access to the internet for my computer as I don't have a BT phone line.But it is selectively very slow (128kb/s to 1.5mb/s) but when i go to a speed check website it happily...
