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Wifi connection

hi with have full Wi-Fi in our campervan and unlimited data with smarty, but unable to connect our Wi-Fi in our van, any ideas would be much appreciate. Thanks Chris 

Resolved! Old phone number

Been 16hrs enter all details on order and phone has dual sim my old number stop working and still hasn't switched over  

francis by SMARTY Pioneer
  • 1116 Views
  • 2 replies
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problem sending text to France

Hello,I'm a new SMARTY customer and I have just joined this community. I have a Motorola g13 with Android 13, Smarty SIM in Slot1 and Three PAYG in Slot2, and am experiencing an odd problem. It is going through Support at the moment but progress is p...

Thegg by SMARTY Pioneer
  • 5274 Views
  • 11 replies
  • 0 kudos

Not receiving certain text messages - Pixel 6A - Android 13

Hi everyone, I use a number of services that require multi-factor authentication where a service will send an SMS message to verify identity.  Until last week (May 23) I had no issues but overnight, some of these messages have stopped being delivered...

Network locked sim card inserted message

Hi, I have activated my sim card and placed in my old EE Galaxy S8 but now getting a "network locked SIM card inserted" I applied for a PAC code and in process of swapping number but do I need to get an unlock code and from who?Thanks

Sony Xperia APN help

Hi,Anyone here use a Sony Xperia handset?I've tried changing the APN settings on an Xperia 5 IV as per the Smarty instructions but they are not accepted. I am assuming it's because the APN type cannot be blank as per the instruction. I can leave it a...

Wrong sim

I stupidly activated the wrong sim which i have lost, can i transfer my stuff to the other one that came with the one i lost?

Sim

Can’t activate my sim it keeps saying awaiting number?

Wifi briadband

My WiFi is still not very strong its still hoping off  I have to keep moving it around and I need it to work properly  gor my j8b......

Paused plan

Plan paused without reason and not letting me renew

MUJ by SMARTY Rookie
  • 1068 Views
  • 1 replies
  • 0 kudos

New sim l can’t register it

Despite following all the information online, there’s no way I can find yellow box to activate a sim I already have. Got the app, and still can’t find it?

Check it's you at every login.... ARRGGHH

Do we REALLY need to jump through the security number text message palava everytime we log in    ?I appreciate there's a "remember this browser " button, but that's so old tech...My browser deletes all cookies on closure (a very good habit for all ne...