Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have a spare SIM and would like to run it off my original account simultaneously - i.e. two different devices running off the same account at the same time. The nearest I can see is a Group SIM but that involves activating the second SIM and that i...
Hi all, I’ve just installed my smarty sim into a huawei 4g mobile Wi-Fi router, despite my best efforts I just cannot keep it logged onto Wi-Fi, I’ve tried it on my phone and all my other devices and every single time I have to log on…… despite me ti...
Just got my sim and everything transferred from Three on the 26th. I had 5G working fine on my iPhone 12 Pro Max and Pixel 5 with Three, but it's not working on Smarty. I've tried APN settings and resetting my phones, nothing has worked. So I put in ...
Hi I received my new sim and activated the number that came with it but i wanted to bring my old number over. Can i still do this? Thanks
For several days now I have been unable to load / display the network coverage map. I get the message that says that it is loading and then a blank display within the Smarty website.Any ideas please?
Hi. I have just activated my smarty sim but have opted to keep my old number. I received an email to say my sim is activated but have also been told my old number will not be available until 02/10/23. This is fine but I inserted my new sim, thinking...
Am I able to get a duplicate sim for use in other phones?
What month is meant for the roaming 12gb limit? Is it the calendar month, a month from when you start roaming, your subscription month or something else?
Hello, I have added my son to our group plan but when his Smarty account was initially created we used my name (he was the set up before anyone else), so we now have 2 users under our group of 8 users with the same name, albeit different phone number...
Hi, Do you get free smarty to smarty calls? So for example, if my daughter couldn’t afford her payment one month and had no allowances, could she still call me? thanks
Using smarty is definitely wasting your money. The speed is always below 1 Mbp , I have checked the coverage and indicated that it were perfectly good. My device is perfectly good so don’t use Smarty .
I have a smarty Sim and the setup an additional member on a family plan I have tried to port a number over to the additional member using the old number and pac code when I have completed this process I don't get any acknowledgment but they are proc...
Hi,I've got a group plan setup with multiple members, we've had some issues with using the same card more than 3 or so times (currently with chat support apparently, 24 hours passed and currently no luck), and we're in need of getting our sims back u...
Hello, my unlimit data is very slow or very often lose conection so I don't have a internet. I am disappoited of SMARTY, when my plan will be finish I change for a THREE or o2 if still will be the problem with data
Who is the best sim only company for business package. Disaporting smarty not offering for up to three sims. As company is absolutely spot on.
Just attempted (with my debit card) to switch off the stupid adult filter not knowing it's only Credit cards yet still took £3 out of my account £1 each time obviously. It had a tick and accepted it but then said "Unprocessable entity".So when will I...
