BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
iPhone saying no sim. Have switched off and reinserted sim but still says no sim.
I only use in motorhome so do I turn off when weeks it’s not in use?
Hello, I want to use my Smarty SIM card for international phone call to & from Thailand. I have searched and it says I can buy it on dashboard, while will show out of plan add-on. However, it is locked and I can’t proceed with it. Could you please so...
Transfer old phone number, how long do you wait, I've been with smarty 3 days
I’m unfortunately unhappy with smarty mobile signal strength it’s not the best
I've bought £15 out of service add on today and gone to update my business expenses but the £15 is not showing on my bill (yet). How long does it take for billing to update with the purchased service?
Hi,I recently transferred to Smarty and so far I've been very disappointed - very poor coverage (never had so many issues with no network or dropped calls which is not good for my business for which most of my calls are to do with), poor internet con...
Bought a router and chip and topped up for unlimited data only as bringing laptop away to Spain for interview I have onlineComputer keeps asking for password and not accepting anything I have with no Internet secured appearingHelp please
Going to turkey in September what will i need to do other than turning off my data and only using WiFi..???
Hello, new to the Smarty crew. Couple of quick questions:1. I bought a £10/30GB data Sim. Once activated, can I use it until the month is up then downgrade to a cheaper data plan? (And can I cancel auto-renewal if it tries to keep the £10/30GB plan r...
hi with have full Wi-Fi in our campervan and unlimited data with smarty, but unable to connect our Wi-Fi in our van, any ideas would be much appreciate. Thanks Chris
Been 16hrs enter all details on order and phone has dual sim my old number stop working and still hasn't switched over
Hi, if I were to take out an unlimited package now I presume I get a SIM with a new number send to me the next day?I then want to use this to see if I like it - then in a week or so can I then transfer my existing number over? (I already have the PU...
Hello,I'm a new SMARTY customer and I have just joined this community. I have a Motorola g13 with Android 13, Smarty SIM in Slot1 and Three PAYG in Slot2, and am experiencing an odd problem. It is going through Support at the moment but progress is p...
Hi everyone, I use a number of services that require multi-factor authentication where a service will send an SMS message to verify identity. Until last week (May 23) I had no issues but overnight, some of these messages have stopped being delivered...
Hi, I have activated my sim card and placed in my old EE Galaxy S8 but now getting a "network locked SIM card inserted" I applied for a PAC code and in process of swapping number but do I need to get an unlock code and from who?Thanks
Hi,Anyone here use a Sony Xperia handset?I've tried changing the APN settings on an Xperia 5 IV as per the Smarty instructions but they are not accepted. I am assuming it's because the APN type cannot be blank as per the instruction. I can leave it a...
