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ChrisGo_2486818's avatar
ChrisGo_2486818
SMARTY Commentator
20-01-2024

Day 10 of being a customer, day 10 of no inbound calls or texts due to an unresolved porting failure

Hi all,

Just thought I would post a quick message in the hope that after 10 days of not being able to receive inbound calls or texts after there was a problem porting my number, there maybe someone that could actully escalate this to get it fixed.

I'm assuming that Smarty must have some really serious problems and I am therefore in a massive queue waiting for a resolve.

If there is anyone out there who has stumbled upon this post before signing up, I would recommend reading the following posts before signing up to Smarty to that you can made an educated an informed decision of what you could potential expect if you have a problem.

https://community.smarty.co.uk/t5/chats-hacks/number-porting-failure/td-p/22340

https://community.smarty.co.uk/t5/chats-hacks/porting-only-occured-for-outbound-no-inbound-calls/m-p/18730

https://community.smarty.co.uk/t5/chats-hacks/no-inbound-calls-or-texts-for-9-days-following-a-failed-port/m-p/22319

  

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