Forum Discussion

AndyHis_4152218's avatar
AndyHis_4152218
SMARTY Pioneer
24-05-2026

I put the wrong address on my order!

Hi there,   I got the house number wrong when ordering my SIM.   Is there a way it can be updated with the right address?

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-05-2026

    AndyHis_4152218​ You will need to web chat with Smarty Support to explain and ask them to deal with it for you if this happened a while ago.

    You can also sign into your Account Dashboard and edit your Personal Details to change address - but I'm thinking that might be too late for the current order.

    • AndyHis_4152218's avatar
      AndyHis_4152218
      SMARTY Pioneer
      25-05-2026

      Thanks luckily I managed to catch the neighbour who will pop it round.   Thanks for the advise

      • MSF's avatar
        MSF
        SMARTY Guru
        25-05-2026

        AndyHis_4152218​ Nevertheless, a good idea to check the address showing in your Account.