Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
I am about to change from a Motorola G6 Play to a Nokia C21 Plus. I simply want to transfer my number and Smarty account to the new phone. Can you please advise me what I have to do and whether I will need a replacement SIM? New phone is dual sim but...
Hi, anyone noticed a reduced phone signal in the LS27 8 area? Over the last 10 days I have noticed a drop in mobile phone signal indoors compared to what it was before.
Im new to Smarty and i've made a mistake setting my daughters account up. I have ordered and received a smarty SIM for her and have transfered her old number to it. Can I now her add her to my group with an under 16 profile? I see now I should have o...
Im at a loss with a sync error on my phone using google calander. I have tried all the suggestions i could find on line. some my phone was not able to do and the final solution is contact internet service provider. has anyone else had this problem a...
I WONT ADD A FRIEND. HIS PHONE AND HIS E MAIL I SEND YOU BY YOUR CHAT.
Hi thereI transferred yesterday, inserted new sim and pac code.Got email today saying number not transferred, is this because I put the new sim in too soon?How do I rectify this please?
I need to enter my pac code but in account settings my phone doesn’t appear
Any solutions welcome
the login page is not working on chrome, the 2 step verification page flashes up then goes back to the login screen
I can't find group messaging as an option on my iphone. It was suggested that it might be to do with my carrier ie Smarty. I have no problem receiving messages from individuals in the group, or sending them, but cannot see the group and cannot see...
Test
My device is not listed on the phone 5g supported devices list in help and support. I own a Nokia g50 which can do 5G connection. As this network piggybacks on the three network, I used a similar priced network "ID" but only got a 4G connection. Does...
On two occasions of late I've been unable to login. Here's what happens. I enter my username (email add) and password then hit return (or login). The page telling me smarty's sending me the confirmation code flashes up for a micro second and then ret...
I got an email from Smarty offering me 24GB of data for £8. I was on 8GB for £7. So I agreed to move to 24GB, however it's put me on 4GB for £6. I tried again to make sure I hadn't clicked on a different offer but it was the exact same thing and it's...
Can you have more than 1 simcard registered to your smarty account so could I have 1 then could I get my kids one n control it all off my one account?
Hi alli have a Nokia g50 and the 5g has stopped working it was ok before Christmas as I was in Manchester Nokia say the phone is fine must be my provider can smarty disable 5g remotely via the sim
Hi there my sim just stopped working
