Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello,I've paused my plan while I'm out of the UK for a few weeks. When I return and renew the plan, how long typically does it take to become active? Is it instant, a matter of hours, a day?Thanks!
How can I access adult content I don't have a credit card passport or driving license
Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. After trying all the guides I could find on the websi...
I cant access my bank account, the NHS cant contact me for appointments, I've missed a planned eye test and telephone appointments. My 75 year old mother cant call if she needs me, My children cant contact me if they are in trouble, im very distresse...
How do I change settings to place a bet on smarty?
Hi, I just switched to Smarty, when signing up, I selected to keep my old number (for business and personal contacts) but now that I got the SIM activation email, they are telling me I have a new number. Is there anyway to reverse this?Thank you
Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. After trying all the guides I could find on the websi...
Can I use sme number on 2 phones?
I was using my current number with Smarty until recently. I had not bought data for a while and so they closed my account. It says that I can buy a new package and re-open my account, however that requires me to buy a new sim. If i buy a new sim, wil...
Hi, I am wondering if anyone has a solution to this problem? I have recently moved from Giffgaff to Smarty and had my number transferred which all went fine, apart from this. I have tried resetting my phone and taking the SIM out several times. I ha...
I am trying to set up a portable Wi-Fi device so that I can have internet when I go on holiday, I have placed the smarty data sim into the device, then I select the portable Wi-Fi address and input the device password which is admin but it is too sho...
Hi all, I have a HUAWEI portable Wi-Fi unit in my Motorhome but can’t use the Smarty sim abroad as I don’t know how to re-configure. Any suggestions would be very appreciated.
Hi, we’ve ordered a new SIM for my father in law but have no idea which email address it was linked to now. We ordered the Smarty SIM because we all have one and he’d had a problem getting an o2 SIM. In the meantime his o2 SIM arrived on a 2 year con...
Please help I don’t know how to make my data only sim work on my router in Europe, thinking of canceling my contract and getting a European sim thank you in advance terry
It's my choice how I used this blog. I choice how I share my opinion (bad opinion)Doing verification Smarty ask about bank details. You can charge 1 pens but you choice 1 pound. Now I received information about impossible refund without verificati...
I'm using a Smarty sim in my phone and getting 40-50mb/s but when I transfer the same sim, in the same spot in my house, I then only get 5-10mb/s.Google Pixel 6 / Huawei 4g router B535 (previously bought via Three)Does Smarty throttle connection when...
I am in Portugal and have tried to reply to a text from UK. I get error code 38. Am I doing something wrong and can I rectify this?
they charged my four times 1 pound for age verification. and still no full access to the internet. asked me about photo I'd. It's a scam. no more details. I don't trust smarty. goodbye smarty
I waiting for refund. Let see. Goodbye smarty. No one provider do verification this way
