BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Is there a way to add a new sim to an existing smarty account? Every time I try to add by creating a group it says to activate first but to activate needs an email address and you cant use the one already linked to the smarty account!
Is there a way to add a new sim to an existing account? I tried creating a group but to add it says sim has to be activated first but to do that you need a new email address?
Is it possible to use one phone number on two different mobile phones… like one used at work and one for any other time.
Is it possible to purchase a smarty plan for a family member travelling to the UK for holiday but they are not a UK resident?
i recieved a bonus sim when i joined to give to a friend , is this the same as refer a friend .
Hi just wondering why smarty have sent me two sim cards?
Hi , why has my service been paused?
Anyone at creamfields in Liverpool like myself singal is brilliant others on different networks are struggling hahaha go smart go smarty !! Lol
Puk code please
Hi, on plan renewal day, what time does this happen please? Start of day? Thanks, Geoff
I've put 10 pound on account I need to change my bundle to unlimited 10 pound
The voicemail instructions say use *6 if you've forgotten your PIN but this simply prompts a response that the PIN hasn't been entered. A new PIN is sent by SMS after 3 attempts but this PIN isn't accepted either. Can someone help please? Thanks in ...
Do I have to do anything other than activate the SIM to use it. Apparently it is activated. But I have put it in a tp link router and nothing happening. I have put my o2 SIM in the router and all working.
Hey all, had a pretty scary incident today on the tube (but above ground). Wasn’t appropriate to call 999 as I didn’t want to alert the other person. And remembered “See it, say it, we’ll sort it. Text 61016”. So I did exactly that. Unfortunately I g...
Hi Everyone, Thank you for letting us know regarding your experience with the current MFA setup. Following your feedback we have made some changes and they should be live now. Please make sure to setup your device or browser as 'Trusted' in order t...
Good Morning Smarty's. has anyone an app that can record phone audio calls and my responses, Its becoming an issue and require evidence of abusive callers. Thank you in advance for any and all efforts to resolve this. Bless you one and all.
Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...
Hi, I am switching my number to Smarty and when asked to what my current number is I typed in 7930... without the '0' at the start as the box started with +44. Reckon this will be an issue?
Hi all - I'm curious if anyone knows about this. This came about because I have had to order a new SIM (old one somehow broke?????)I requested this replacement SIM to my current address. As per my own browser cookies on my one month old laptop, this ...
