BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello I'm very close to using my data can I buy a new plan once it runs out or do I have to wait till the date the plan was due to run out ?
Whenever I’m in a busy area like Soho or City of London in the evening I never get reception. My friends on 3 surf away on 4 or 5 G like there’s no problem. I can wait 5 mins or more for a website to build. I have an iPhone 14. Is this usually a prob...
HI, I would like to put a temporary voicemail on to say that I am not able to be contactable for 2 weeks. How do I do that please?
I am travelling to Turkey soon and I need to be able to ensure I can send and recieve texts and phone calls. Which add-on will I need? EU or International?
Ever since being with smarty with unlimited everything I'm forever getting the round circle with line through it ( no reception) yet when I check coverage it says its perfect for my area but this can't be true...... What can I do about this as I've b...
I want to pause but there is notice that says “You currently have no payment methods set up” which is incorrect. I currently have a payment method set up
I am the named subscriber on a Smarty plan. My son has been using the number. He now wants to keep the same number, but to be the named subscriber. Two questions: 1) within Smarty, can we change the name and contact details of a subscriber linked...
Hi,I have recently purchased 4 new sims but I can’t use any data on any of them. I have updated the APN settings but still getting no data.
Hi - does anyone have any tips for using their Motorhome router in the EU? We are going to visit Belgium and Holland soon and have a 5g Huawei router with a Smarty Data only SIM.
Hello, Since joining SMARTY, I have tried to use the app, great!However almost every 24 hours the app logs me out, and I need to put my details in all over again. Face ID does not work, and every time I do this I need to reset up the app / verify mys...
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
hi all,Has anybody got the settings to setup a tp link M7350 4g lte router on unlimited data only plan? Having trouble with connecting xbox series s, S20 and win11 connects fine.Thanks
My plan has renewed today and i do not want to
Mobile data not working properly
Just had a text message from my local water company.I need to reply to the message, but it’s a five digit short code, which Smarty do not currently support. Any idea when Smarty will support short codes @Rebekah_150 @JodieC ?
I was given my I phone by son in law but now I’m going back to a Samsung will this SIM card still work or will I need a new one and how do I keep my number? thanks.
