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Art site wrongly blocked

LanceBu_2497269
SMARTY Maverick
SMARTY Maverick

I'm on deviant art but I cannot log on to my account with my phone as smarty think it's adult which it's not it  site to express creativity with art any chance on unblocking it?

3 REPLIES 3

MSF
SMARTY Genius
SMARTY Genius

@LanceBu_2497269 You are posting on the Community Forum and we are not, for the most part, employees of Smarty and so cannot access the system or individual account.

Normally, I would advise a Webchat with Support Team, but I think that may well be above their 'pay-grade'.

Possibly better to raise it as a complaint to see if it can be actioned.

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Our chat team can help https://smarty.co.uk/contact available daily from 8am – 8pm. 
enable your adult content with some photo ID or you can self serve this with a credit card here are all the details https://help.smarty.co.uk/en/articles/1066648-parental-restrictions 

lukefow_2236187
SMARTY Commentator
SMARTY Commentator

deviantart.com has been incorrectly blocked on various mobile networks for years, archive.org is the same. you can use a VPN to bypass the blocking