BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
HiJust got a new phone redmi note 13pro and unable to send SMS messages they keep failing
Hi.I bought a £15 add-on for an ios but I only want it for making/receiving calls outside the EU. I don't want it for data.What settings in ios are needed to do this as turning off mobile data just turns it all off.Thanks
I only receive 3G in my area, despite previously accessing 4G. Coverage in my area is shown as excellent for 4G. Is there network maintenance happening in certain places?
Why won’t smarty work on my phone ?
If I activate a bonus SIM card, how can I transfer my own number to Smarty?
Hi I have a PAC code from my previous provider as I want to transfer I to my new smarty account how do I do this
Hello! I've been facing an issue for some time now and have tried using the "Live chat" support option without success. I'm hoping someone else has encountered a similar problem and might have a solution.The issue: I'm unable to receive any texts/SMS...
I received my sim and new number from SMARTY last week and I'm assuming it's a number that has been recycled. Since I got it I have received several phone calls and text messages that are presumably meant for whoever had the number before me (things ...
I have two phones. I like them both for different reasons. Is it possible to have two SIMS that are the same phone number ? So that i have just 1 number but can access it from either of two phones ? [ would both phones ring then when i get a call, i...
I urgently need to renew my plan either with a different plan 臘
I have 3 SIMS on my account. the lead SIM is no longer used and smarty plan to close the account. what happens to the other SIMs?
Just joined Smarty and transfer fine , swopped over existing number ok, but now google messages completely blank om3 phone.?
How cani disable it
I have had little to no signal since 12pm Monday 18th December 2023. The Network Service Checker is an absolute waste of time as is not updated with any estimated time frames and displays a generic message that upgrades are in progress. Come on Smart...
Hi there don't know why smarty has told me that they're closing my account as I haven't logged in for a while when they have automatically took the payment for the service consistentlyFurthermore I am using my number, internet regularly and am shock...
Come on smarty please update your list of 5g compatible phones I'm 100% certain my Nokia g50 works on 5g I've put a Three Giffgaff and O2 SIM in it and they handle 5g without any problems where available ,the phone is dual SIM and I have shared scree...
Been using Wi-Fi calling on my iPhone 6 plus for a year - no issues. Suddenly it stopped working - phone shows "no service".Nothing has changed - it happened out of the blue. Tried 2 different Smarty SIM cards and neither work.Both work in another ph...
2 weeks waiting for sim and now waiting for activating. What a waste of my life with this useless service
Hello,I've paused my plan while I'm out of the UK for a few weeks. When I return and renew the plan, how long typically does it take to become active? Is it instant, a matter of hours, a day?Thanks!
Hi, I’m trying to transfer my number to Smarty but it’s been 2 days now and nothing has happened, is this normal?
