You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
We are on holiday in america this year and I am looking in to the best options we have for using our phones while over there in order to avoid running up a huge roaming bill. Is it best to use the SMARTY out of plan add on, or just get another sim t...
I'm using a couple of Smarty SIMs one in my phone and one in a Huawai WiFi hotspot.When I connect to the internet from my computer tethered to either it works absolutely fine for general browsing, but really poorly for certain logged in services (eg ...
Put sum in wnt working help
After 2 years with Smarty I've sadly decided it's time to move on. For the last 2 years since I've joined service status for my area has stated that the local mast is suffering from heavy usage, this has now got to the stage data isn't flowing at all...
Hi, just purchased a mifi device from amazon and it recommended a smarty sim. The sim is activated, and the mifi is showing the sim as being present, I just don’t have any data? Any ideas on what I’m doing wrong?
Why have I been charged twice
To transfer your number, the help states text PAC + Date of Birth to 65072. But as far as I can tell from other articles, Smarty doesn't allow short code texting. So how are you supposed to do it?
I am going to have a 5G router for the 5G smarty sim.does anyone know what frequency band Smarty using? by other website suggesting Smarty presumably using the 3.4GHz and 3.6-4GHz bands but no offical confirmed.Thanks,Tim
Is it possible to keep the same number for a replacement sim with Smarty mobile ?.
I have transferred my old number to smarty on my iphone 11 but the smarty number is still showing in setting and on some of my messages, how do i add my number that i transferred to my phone
I have a SIM card with 16 gb date per month I don't use most of it all the time but wondering if I could get another SIM card linked to my account so I can use in a mobile router without having to pay another monthly
Hi,I have someone who calls me all the time when they know I am busy and can't answer the phone. Every time without fail, they leave childish voicemail messages which get annoying. I don't want to block this person as I do need to be able to contact ...
Possibly a real easy answer to thus and I'm just being stupid.Been a Smarty user before but starting again as I need a sim in my old phone to use for work purposes.Activated all good, it's attached to my personal email so picking up all my personal e...
Hi All,I've just come back from Spain, my Roaming worked fine apart from Calls to UK Landlines and Mobiles. What seems strange is on a recent trip to Poland with the same phone, SIM etc everything worked fine.Please could anyone advise why this may h...
I am using a Smarty SIM in a Huawei Mifi router, currently roaming in the Netherlands. I made the lteration to the "3" APN as recommended for foreign use, by changing the APN to mob.asm.net. All is working fine and I am roaming on the KPN network, bu...
HiI have 6gb of data left, it runs out in 20 days. I'm in France and would like more data.If I purchase an extra 15gb now would I lose the 6gb I already have?Also, can I keep purchasing 15gb, say every two weeks or am i limited?
I have just got an only data sim to power my gadgets at home. But I simply can't connect to the Google nest hub!!!Can you, most kindly, advise me?
Did anyone else get thus message with data switched off today at 2.45 to 3.30 Sunday 26 May? It also happened last Sunday as well
