BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Morning I use my internet on my phone for my firestick and was paying last services provider £35 a month for unlimited data calls and text. I moved over to smarty last month to save money However since I have swapped I now get a lot of buf...
Hi there. I provided my PAC code to smarty on 16th November and this has been showing as ‘in progress’ on my app. This has now been delayed for almost 2 weeks and live chat / email have stopped responding to me or providing me with any update. I have...
Hi, I need to receive a call from the UK whilst I am in the EU.Will it work if I just have a plan or do I need to buy additional credit? Thanks in advance
Do I need to switch roaming on when I land in Egypt? I only want to use data for internet and wifi calling (There is no 5G)? Am I better off to but a local SIM when I arrive?
Almost all the time there are difficulties and image distortions while watching a movie or listening to music. The quality and speed of data flow is not satisfactory. If that doesn't change, I'll change the operator.
Anyone’s WiFi down
Have a data sim for a sim router will connect but no internet help please
I've just done a couple of things, activating a new sim and transferring a number to an existing smarty sim. In both cases there were minor issues.Email links wrapped with maildrill fail on both firefox and chrome{"status":406,"message":"Not Acceptab...
Hi peeps. How do I get the configure setting sent again? Kind Regards Dave
I am being gifted a locked Samsung mobile phone (I don't know which network it is locked to) and I am asking to see if anyone has any suggestions as to how I can unlock the phone without having to pay to do it i.e. from my laptop, via the phone etc??...
Hi, my wife and I both have Pixel 2 phones on the 30GB tariff (we recently downgraded from the Unlimited tariff) and notice that over the past week or so, push notifications only arrive when we are connected to wifi. When out on 4G, we can use all o...
Hi just joined. Is it possible to keep my new number? But also keep old number? Port in old number and transfer new number to PAYG?
Good evening all..... I Have a NETGEAR 4G Router capable of Download Speeds of up to 1 Gbps and can WiFi Connect Up to 20 Devices, I also have it connected to a Poynting 4G-XPOL-A0001 Cross Polarised 4G Omni LTE Antenna. Yet only getting one signal a...
I have a new phone and new smarty sim. I want to keep both. How do I activate second sim please
Spoilercan not get passed the password stage , keeps saying incorrect password , ive even changed the password a few times , can not get passed the password stage , keeps saying incorrect password , ive even changed the password a few times ,
Hi, since today my phone states "no sim / no service " I have rebooted my phone, cleaned the sim and put back in. I have also tried in another phone which still says the same. What do I do now?
Hi, I can not use the Tesco Banking app with my phone (Samsung Galaxy A52s), and today having spoken to the Tesco Banking helpline, they have sent me a text containing a password re-set code, which hasn't come through to my mobile number? They sugges...
Hi ,I am flying to Thailand next week for a 4months stay,with regard to using the Smarty UK Sim card,I have already activated the APN prior to departure,can you please advise on questions below:1. Do I have to put an Add On credit amount on my phone ...
