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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 17614 Views
  • 482 replies
  • 4 kudos

More data used since system is update

Hi,I've a Poco x5 pro 5g and recently it's updated to a new os (hyper os from miui) cept now the data is being used massively, I've a 10gb till used but that's going down fast and advice, pointers?I'm usually on 60gb and get to about 20gb but this ha...

leedorney by SMARTY Teamster
  • 388 Views
  • 0 replies
  • 0 kudos

Not receiving some texts abroad

I am currently not receiving texts from some people known to me and organisations (including frustratingly two stage verification codes) while abroad in Australia.  Texts from others including Smarty's verification code work fine.   I have the releva...

Mjw126 by SMARTY Pioneer
  • 1877 Views
  • 1 replies
  • 0 kudos

Activating a Sim

Hi I’ve tried to activate my sim but smarty thinks I’ve ordered one so it’s now impossible to activate the one I’ve got, is there anyway round this

Resolved! Old number ported and activated, but doesn't work

As per title. Smarty has told me my old 3 number has successfully been transferred to my Smarty SIM. But when calling my old number, it says the number is not in use. The old SIM has been disabled.I have restarted my phone multiple times but still no...

Old number vs Smarty nimber

I opted to retain my old number & it all ported over correctly. However, the Smarty number occasionally appears to display when I make calls or message some contacts. They don’t recognise the Smarty number & so don’t take the call. How do I disable/h...

REPLACEMENT SIM.

Hi.I've been waiting for a replacement sim card now for  weeks and recieved nothing. I have been trying to contact you but your website is so hard to navigate through.I've not had internet access for over a month now and,I've not used my new sim at a...

Resolved! SIM CARD

Hello.I've Been Waiting For A Replacement Sim Card Now For 3 Weeks And Still Not Recived It> Please Help> Thank You.

Resolved! REPLACEMENT SIM.

HI.Ive been waiting for a replacement sim for 3 weeks now and,still not recived it. Can you please,please help. I'm struggling now as I've not had a phone for almost a month.Thank You>

Cannot send SMS to non Apple phones

Since last week I have not been able to send a SMS to a non Apple phone. It always comes back Message Sent Failure. What do I need to do besides use What’s App which is not always appropriate ?

No signal since the 14th Feb

I changed my data plan last month to unlimited as I need connection all the time like so many, experienced a day with zero connection  last week whilst trying to book travel to  visit sick mother.   Ended up looking at other SIM providers but the sig...

New SIM but no network

Hi ..got my replacement Sim ..activated but won't connect to network .  Tried everything but it isn't connecting ..thks

Lost, Stolen , Broken ????

I gave just ordered a replacement and someone on the forum  sent me this message is  this true ??If you change it, the new replacement should have the same profile as the existing one - bearing in mind that a replacement is usually for one that is lo...